Voice networking and VoIP

  • September 13, 2006 13 Sep'06

    IBM unveils Sametime 7.5 for unified collaboration

    IBM has announced the availability of Lotus Sametime 7.5, which helps businesses to extend collaboration beyond instant messaging and web conferencing to unified business collaboration.

  • September 12, 2006 12 Sep'06

    Is there a generic blueprint for an IP-based call center?

    Is there a generic blueprint for an IP-based call center? Where could I find one?

  • September 11, 2006 11 Sep'06

    VoIP still a confusing area for SMBs

    A study released at today's VON conference in Boston suggests that SMBs -- despite their growing use of VoIP -- are still confused about VoIP technology.

  • September 11, 2006 11 Sep'06

    Nokia and Motorola join forces on mobile TV

    Nokia and Motorola are jointly promoting the wider adoption of broadcast mobile TV services with the interoperability of their DVB-H (Digital Video Broadcast - Handheld)-enabled mobile devices and network services.

  • September 04, 2006 04 Sep'06

    Revamped Cisco WAFS worth the wait, users say

    Months late, Cisco has finally released a combined Wan optimisation and WAFS product, while startups like Riverbed have been snapping up the customers. But some Cisco beta testers say it has been worth the wait.

  • September 04, 2006 04 Sep'06

    Instant messaging boom brings security concerns

    Instant messaging (IM) has made significant inroads to the enterprise, but using public IM applications may open up security holes in the network.

  • September 01, 2006 01 Sep'06

    Skype launches cordless VoIP phones that don't need a PC

    Skype, the internet telephony company, has announced a range of cordless phones that do not require users to run a computer to make or receive web calls.

  • August 30, 2006 30 Aug'06

    VoIP outsourcing: Save money while gaining flexibility

    VoIP outsourcing is the way to go for firms looking to deploy voice services quickly and flexibly without a major investment in skills and upkeep.

  • August 29, 2006 29 Aug'06

    AT&T breach affects 19,000 customers

    Online outlaws hacked into an AT&T computer system and stole credit card data on thousands of customers. AT&T has offered to pay for credit monitoring services for those affected.

  • August 28, 2006 28 Aug'06

    Kelly targets £1m savings in global net consolidation

    Recruitment consultancy Kelly Services is consolidating multiple networking contracts and technologies across 242 sites in 14 countries onto a single network from virtual network operator Vanco.

  • August 28, 2006 28 Aug'06

    Online crime as ugly as ever

    Despite the increasing complexity of online scams and attacks, digital criminals are less about the technology and more about the crime.

  • August 28, 2006 28 Aug'06

    VoIP helps mobilise and protect Mitel users

    Mitel launches a slew of enhancements and products designed to mobilise the workforce

  • August 22, 2006 22 Aug'06

    VoIP applications fuel the next wave of VoIP innovation

    The first phase of VoIP is nearing the end and corporations: has VoIP improved the day-to-day for end users?

  • August 22, 2006 22 Aug'06

    Column: VoIP applications fuel the next wave of VoIP innovation

    The first phase of VoIP is nearing the end and corporations will soon find a variety of third-party desktop applications that run on VoIP. Has VoIP improved the day-to-day for end users?

  • August 21, 2006 21 Aug'06

    Briefs: VoiceCon in the news

    This week at VoiceCon we saw everything from managed VoIP services to IP phones made to make mobile workers right at home, wherever they are.

  • August 18, 2006 18 Aug'06

    Businesses eye VoIP as consumer market takes off

    Use of voice over IP (VoIP) services is rocketing, with an 83% increase in subscribers to retail VoIP services worldwide last year, new research has revealed.

  • August 16, 2006 16 Aug'06

    Cisco struggles with SIP firewall flaw

    Cisco admits it can't reproduce a SIP security flaw in its PIX firewall that was first identified by a researcher at Black Hat.

  • August 16, 2006 16 Aug'06

    Briefs: VoIP in the news

    Asterisk maker Digium gets major funding; Quintum's VoIP switch offers backup option for branch office; The Cisco Store makes the case for unified communications.

  • August 15, 2006 15 Aug'06

    Cisco says it can't reproduce PIX flaw

    Ever since a researcher at Black Hat outlined a flaw in the PIX firewall, Cisco has been trying to reproduce the security hole. So far, the company has been unsuccessful.

  • August 15, 2006 15 Aug'06

    Cisco boosts VoIP certification

    The upgraded CCNP midlevel Cisco certification now incorporates VoIP, security and wireless to boost converged network skills among enterprise professionals.

  • August 15, 2006 15 Aug'06

    Wireless desk and VoIP headset system

    The GN 9350 claims to be the first DECT wireless headset to offer full convergence between conventional office telephony and PC-based IP telephony.

  • August 14, 2006 14 Aug'06

    VoIP traffic set to double over coming year

    Voice over IP traffic is set to double over the next year according to a new study from research firm Infonetics.

  • August 14, 2006 14 Aug'06

    Iridiacom launches mobile gateway

    Iridiacom has added a GSM gateway product to its portfolio to take advantage of the growing use of VoIP within UK businesses.

  • August 14, 2006 14 Aug'06

    Red Embedded brings landline phone up to date

    Red Embedded Design has bought video technology to the landline phone for low-cost business and residential use.

  • August 07, 2006 07 Aug'06

    Presence interoperability marches forward, with or without Microsoft

    Presence software could move from fledgling to mainstream technology once suppliers get on board with federating (making products interoperable). Most are cooperating, but fingers are pointing to Microsoft as the one not playing nice in the sandbox.

  • August 06, 2006 06 Aug'06

    VoIP call quality on the decline

    Advances in technology have made VoIP more common, but that hasn't stopped VoIP call quality from dropping steadily over the last 18 months, according to a recent study by Brix Networks.

  • August 03, 2006 03 Aug'06

    Vendors reject preferential knowledge sharing

    While Cisco continues to investigate a potential PIX firewall flaw, it and other vendors say sharing security information quickly and indiscriminately is always the best policy.

  • August 02, 2006 02 Aug'06

    Possible Cisco zero-day exploit revealed at Black Hat

    Details of an alleged flaw related to SIP and PIX appliances, briefly mentioned in a Wednesday Black Hat presentation, are being kept under wraps as Cisco and US-CERT investigate.

  • August 01, 2006 01 Aug'06

    Web application security highlighted at Black Hat

    Researchers will shine a light on Web application security at this year's Black Hat USA 2006 gathering.

  • July 31, 2006 31 Jul'06

    Microsoft, Hewlett-Packard and T-Mobile team up for financial data project -- and other news briefs

    Brief takes on this week's TechData news

  • July 19, 2006 19 Jul'06

    Microsoft and Nortel team up for unified comms battle

    Microsoft and Canadian telecoms firm Nortel have announced a four-year strategic alliance to develop unified communications.

  • July 14, 2006 14 Jul'06

    Threat Monitor podcast archives

    Listen to past editions of our Threat Monitor podcasts.

  • July 11, 2006 11 Jul'06

    Vonage faces another VoIP patent battle

    Klausner Technologies has filed a $180m (£97m) lawsuit in the US courts against broadband telephone service provider Vonage, claiming that the Vonage Voice over IP voicemail platform infringes its patent.

  • July 11, 2006 11 Jul'06

    Fraudsters adapt phishing for Voip

    Fraudsters are exploiting the rise of Voice over IP services to run phone scams, security experts have warned.

  • July 10, 2006 10 Jul'06

    Business class IP telephony for SMEs

    Swyx has added to its range of software-based business class IP telephony products with the release of SwyxWare Compact.

  • July 06, 2006 06 Jul'06


    There is a growing body of evidence that voice over IP is starting to gain wider acceptance as a viable enterprise technology, as some of the problems that beset the technology in its early days are overcome.

  • July 03, 2006 03 Jul'06

    Microsoft unveils unified messaging for Office 2007

    E-mail, telephony, audio, video and web conferencing, instant messaging and collaboration will all be combined in Office 2007 and other forthcoming Microsoft products.

  • July 03, 2006 03 Jul'06

    Technology and Tech Data news in brief

    Short takes from this week's technology and tech data news

  • June 22, 2006 22 Jun'06

    Skype to tighten up VoIP security

    Skype is planning to improve the identity authentication process of its voice over IP telephony system to help reassure business users.

  • June 14, 2006 14 Jun'06

    US government warned VoIP taps could threaten internet

    Internet experts, academics and engineers have slammed US government moves to force voice over IP services to ensure that calls can be tapped by police.

  • May 23, 2006 23 May'06

    Fake safety browser worm strikes

    A self-propagating worm that installs a fake internet browser on users PCs has hit the Yahoo! Messenger instant messaging network, security experts have warned.

  • May 23, 2006 23 May'06

    Your shout: convergence costs, shared services, IT value

    Computer Weekly readers' give their views on the week's news

  • May 22, 2006 22 May'06

    VoIP readiness assessments

    With the increasing number of VoIP failures in the Australian market place, Torokina Networks has launched a free VoIP readiness assessment for clients considering a VoIP environment.

  • May 22, 2006 22 May'06

    Skype warns of security flaw

    Voice over IP firm Skype has warned of a security bug in versions of its product for Windows that could give an attacker access to the user’s files.

  • May 17, 2006 17 May'06

    Large Avaya IP telephony users face price hikes

    Large companies that use IP telephony systems from Avaya may face price increases, following the introdcution of a new licensing system by the company at the beginning of the year.

  • May 15, 2006 15 May'06

    Sainsbury’s signs Skype deal to offer VoIP pre-pay vouchers

    Skype has announced a deal with Sainsbury’s that will allow consumers to buy the voice over IP firm’s eVouchers – credits for calls to landlines or mobiles – in more than 500 UK stores.

  • May 12, 2006 12 May'06

    Skype puts interpreter on hand for foreign VoIP calls

    Skype is offering an interpreter service in more than 150 languages to users of its voice over IP (VoIP) phone service.

  • May 12, 2006 12 May'06

    BT targets 2007 for enterprise fixed mobile convergence product

    BT is to offer a fixed mobile convergence (FMC) solution to large enterprises, allowing the deployment of telephony networks with support for both Wi-Fi and GSM mobile phones.

  • May 03, 2006 03 May'06

    IP acts as catalyst for unified communications

    Revenues for unified messaging and communications will jump from €613.3m in 2005 to €1,539.5m in 2012, according to Frost & Sullivan.

  • May 02, 2006 02 May'06

    VoIP ‘not secure enough’, warn bank chiefs

    Voice over IP technology is too insecure to replace traditional business telephone networks, the chief security officers of two City banks warned last week.

  • April 28, 2006 28 Apr'06

    Telcos invest heavily in triple-play

    Telecoms service providers around the world are putting around 40% of their capital expenditure into setting up and providing “triple-play” services to customers.

  • April 20, 2006 20 Apr'06

    DTI survey worries about networks and identity fraud

    UK businesses are failing to adopt the security controls needed to protect their customers' information, according to the Department of Trade and Industry's biennial Information Security Breaches Survey.

  • April 20, 2006 20 Apr'06

    SMEs starting to adopt VoIP

    Despite the findings of Inclarity’s survey, SMEs are increasingly adopting hosted IP telephony services, according to research by analyst firm Frost & Sullivan.

  • April 20, 2006 20 Apr'06

    SMEs in dark over communications overheads

    A worrying 91% of UK small- to medium-sized enterprises (SMEs) cannot estimate their annual phone bill, a new study has found.

  • April 19, 2006 19 Apr'06

    New VoIP system brings down NASA network

    A new voice over IP telephone system at US space agency NASA crashed last week, bringing down IT network and phone connections for several hours.

  • April 12, 2006 12 Apr'06

    Symantec tackles instant messaging security

    Symantec has announced IM Manager 8.0, which is designed to address instant messaging security problems.

  • April 12, 2006 12 Apr'06

    Skype buys Camino to develop new voice services

    eBay’s Skype IP telephony unit has acquired US speech-processing company Camino Networks for around $27m (£15.5m) in stock, to help develop future IP voice services.

  • April 12, 2006 12 Apr'06

    SMEs losing money by sticking with old telecoms systems

    Small- to medium-sized enterprises (SMEs) across the UK are losing more than £1bn a year by using old telecoms systems, according to research from internet telephony services provider Inclarity.

  • April 12, 2006 12 Apr'06

    3Com to make VoIP push for SMBs

    3Com is to offer its VCX suite of IP telephony products on IBM's all-in-one System i business computing system.

  • March 29, 2006 29 Mar'06

    New security product for Skype

    SurfControl has released a product to protect corporate networks against threats caused by adoption of the IP telephony system Skype.

  • March 29, 2006 29 Mar'06

    D-Link for SMB networks

    End-to-end networking systems provider D-Link has launched two next-generation Layer2+ gigabit switches to boost SMBs’ network performance, flexibility, security and multi-layer quality of service (QoS).

  • March 29, 2006 29 Mar'06

    Telecoms gateway for SMBs

    Intoto, a provider of integrated security, wireless and voice software platforms, has announced new VXML gateway software for small- to medium-sized business (SMB) virtual IP PBX applications.

  • March 21, 2006 21 Mar'06

    3 enters data card arena

    After months of speculation, mobile media company 3 has unveiled a data card offering what the company says is the best 3G coverage in the UK.

  • March 15, 2006 15 Mar'06

    VoIP breaks through the sound barrier

    A respectable 57% of the 3,000 enterprise IT managers surveyed by Vanson Bourne say they might consider moving to a converged voice and data solution this year.

  • March 14, 2006 14 Mar'06

    Skype launches expanded SMB package

    Skype, the leading VoIP player and internet communications company, has launched a new package for SMBs.

  • March 14, 2006 14 Mar'06

    Wireless special report: Remote revolution

    Establishing the balance between effective security and business benefit poses a major challenge for the IT department. Alison Connolly reports

  • March 13, 2006 13 Mar'06

    News in brief

    Short takes from this week's news

  • March 08, 2006 08 Mar'06

    SIP becoming standard for VoIP

    Session initiation protocol (SIP) is fast becoming the de facto standard for VoIP, according to analyst firm Frost & Sullivan. SIP will replace traditional communications methods. This will have a profound effect on the communications industry, ...

  • March 07, 2006 07 Mar'06

    Chip and pin helps cut card fraud by 13%

    The chip and pin system helped cut credit and debit card fraud by almost 13% last year.

  • March 07, 2006 07 Mar'06

    Your shout: IT's a job not a career, Skype pros and cons, blade cooling

    Readers' views on the week's news

  • March 07, 2006 07 Mar'06

    Softphone digs deeper

    CeBit 2006 will have many innovative examples of technologies that link communications and telephony into business systems.

  • March 07, 2006 07 Mar'06

    Search tools to exploit growth of groupware

    Software to help companies communicate and share information more efficiently will feature strongly at this year's CeBit technology conference.

  • March 02, 2006 02 Mar'06

    Network security weaknesses threaten VoIP

    Despite warnings that VoIP is vulnerable to a new breed of attacks, the biggest threat to it remains weaknesses in general network security, according to a presentation at the RSA conference.

  • March 01, 2006 01 Mar'06

    Users help Balfour roll-out

    Civil engineering giant Balfour Beatty is using a core team of end-users to facilitate the roll-out of Oracle eBusiness Suite across its diverse businesses.

  • February 22, 2006 22 Feb'06

    Ofcom issues consultation on VoIP regulations

    Communications watchdog Ofcom is to overhaul the regulations covering VoIP services after huge growth in the sector.

  • February 21, 2006 21 Feb'06

    Collaborating to get the message across

    Collaborative tools can increase the effectiveness of instant communications and bring greater business returns, but IBM and Microsoft seem reluctant to co-operate.

  • February 20, 2006 20 Feb'06

    AVST ships all-in-one voice and data bundle

    Applied Voice & Speech Technologies (AVST), a provider of data communications technology, is shipping a bundled, all-in-one voice and data communications platform.

  • February 20, 2006 20 Feb'06

    Tech Data news in brief

    Short takes on this week's tech data news

  • February 14, 2006 14 Feb'06

    SMB telephony servers now on the line

    Applied Voice & Speech Technologies (AVST) has launched the AVST telephony server product line, a range of telephony servers for SMBs.

  • February 14, 2006 14 Feb'06

    Skype and Intel push converged communications for SMBs

    Internet-based communications company Skype and Intel are collaborating to optimise Skype for Intel dual-core processor-based PCs. The move is part of a strategy to enhance voice and video over the internet.

  • February 13, 2006 13 Feb'06

    Your shout: NHS patient data, business intelligence software, IT project success

    Computer Weekly readers' have their say

  • February 13, 2006 13 Feb'06

    QoS added to network certificates

    The Metro Ethernet Forum (MEF) has expanded its certification programme to include quality of service parameters in network kit.

  • February 10, 2006 10 Feb'06

    Skype adds user presence feature on websites

    Voice over IP company Skype has developed a user “presence” feature in its software, which companies can add to their web pages to enable users to see who is available to receive phone calls.

  • February 09, 2006 09 Feb'06

    British businesses see VOIP benefits

    UK enterprises are ahead of their European counterparts in the adoption of voice over IP technology, and uptake is not simply driven by the desire to reduce call costs.

  • February 09, 2006 09 Feb'06

    Government fears UK could be left behind in comms race

    The government is concerned that the UK could be left behind in the race to adopt new IP access technologies.

  • February 07, 2006 07 Feb'06

    Broadband is too pricey, say users

    Telecoms managers in some of the UK's largest businesses are concerned about the availability of broadband, the quality of voice over IP services, the security threats of instant messaging and the complexity of billing from their telecoms providers.

  • February 06, 2006 06 Feb'06

    Firms warned of instant messaging worm threat

    Businesses have been warned to prepare for an onslaught of malicious worm attacks through corporate instant messaging systems.

  • February 02, 2006 02 Feb'06

    VoIP labelled ‘botnet’ threat

    A Cambridge University professor has warned that Voice over IP applications could be used to cloak networks of zombies and launch denial of service (DoS) attacks.

  • February 01, 2006 01 Feb'06

    Isle of Man deploys VoIP network

    The Isle of Man government has deployed a £4m voice over IP network connecting 180 locations and 4,500 public sector workers.

  • January 31, 2006 31 Jan'06

    IBM tightens Lotus integration with SAP

    IBM is building tighter integrations between its Lotus Notes e-mail suite and SAP enterprise software.

  • January 31, 2006 31 Jan'06

    IBM building collaboration into desktops through Lotus strategy

    IBM is developing tools to cater for the emerging ways of working and sharing information evidenced by the popularity of internet-based applications such as Skype, instant messaging and online portals.

  • January 30, 2006 30 Jan'06

    BT VoIP service hit by outage

    Thousands of BT’s broadband voice over IP subscribers were cut off from the service last week.

  • January 25, 2006 25 Jan'06

    Cisco combats router glitches

    Networking specialist Cisco has had to patch a series of security vulnerabilities affecting its routers and Call Manager software, some of which could be used to launch a denial-of-service (DoS) attack against the products.

  • January 19, 2006 19 Jan'06

    Cisco fixes VoIP security problem

    Cisco has fixed two security flaws in one of its main voice over IP products, which could allow attackers to crash company networks or take over systems.