News
Smartphone technology
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May 25, 2017
25
May'17
Gatwick launches augmented reality airport navigation
Gatwick has installed 2,000 beacons to help passengers find their way around the airport using augmented reality maps
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May 22, 2017
22
May'17
Dutch railway uses IoT to reduce people jams
Railway stations in The Netherlands are monitoring the movement of travellers to manage traffic flow and reduce people jams
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May 16, 2017
16
May'17
Customer experience transformation at Macquarie bank brings legacy system retirement as a bonus
Australia’s Macquarie bank builds a data layer on top of legacy IT systems to transform customer experience
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May 15, 2017
15
May'17
Toys R Us introduces tablets for store staff
Toy and games retailer Toys R Us is trialling the use of tablets for store assistance to provide a better customer service experience
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April 24, 2017
24
Apr'17
Motorola brings big data digital evidence service to UK police forces
Motorola is launching a digital evidence management service to UK police forces, backed off into AWS cloud infrastructure
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March 24, 2017
24
Mar'17
Serco uses HR technology to cut recruitment bill
International outsourced services supplier Serco is investing in HR recruitment technology to help it hire 15,000 to 20,000 people a year
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March 13, 2017
13
Mar'17
Vodafone brings offshore contact centre work to UK
Mobile operator Vodafone is creating 2,100 jobs in the UK by reducing the amount of call centre work done offshore
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March 09, 2017
09
Mar'17
Birmingham Airport uses sensor tracking to reduce queue times
Birmingham Airport has installed Wi-FI and Bluetooth sensors to gather valuable information on how long travellers are taking to move through the immigration process at the UK Border
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March 09, 2017
09
Mar'17
Nordea brings social aspect to saving with fintech startup Spiff
Nordea launches a mobile savings app from Norwegian finanical technology company Spiff
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March 08, 2017
08
Mar'17
Centrica eliminates more than 20 IT systems after replacing SAP with cloud HR technology
Energy and services company claims major savings in IT costs after moving its HR services to the cloud
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March 06, 2017
06
Mar'17
Virtual reality simulation helps KLM engineers escape in an emergency
Dutch airline KLM develops virtual reality simulation to show engineers what to do if a maintenance hangar catches fire
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March 06, 2017
06
Mar'17
Thorough network upgrade underpins University of Law’s IT
Legal education specialist the University of Law has undertaken a multi-million pound future IT project to refresh its networks, Wi-Fi and datacentre infrastructures across multiple locations
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February 27, 2017
27
Feb'17
Greenpeace calls for sustainable smartphone manufacturing
Electronic waste and the carbon emissions from manufacturing are among the areas smartphone makers must address, says environmental organisation
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February 10, 2017
10
Feb'17
MWC 2017: 4G still has plenty of mileage, say mobile analysts
5G is likely to be a hot topic at this year’s Mobile World Congress, which kicks off at the end of February, but operators should be paying more attention to getting more out of their 4G networks
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February 09, 2017
09
Feb'17
South African children’s hospital uses video to train cardiologists
The Red Cross Children’s Hospital in Cape Town is using remote video learning to teach paediatric cardiology surgery to medical students
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February 07, 2017
07
Feb'17
5G deployments will address burgeoning data demand, says Cisco
In its latest Mobile Visual Networking Index (VNI) report, Cisco says it expects large-scale 5G infrastructure deployments to be well in hand by the end of the decade as more and more data is consumed
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February 01, 2017
01
Feb'17
Finnish city takes €10bn leap into digitisation
Tampere is encouraging its people, businesses and government organisations to come together to make digital transformation work for everyone
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January 12, 2017
12
Jan'17
Lloyds Bank digital banking problems an industry warning
Lloyds Bank’s digital banking problems still unresolved after a second day
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December 30, 2016
30
Dec'16
Top 10 financial services stories of 2016
Here are 10 of the most popular fintech articles on Computer Weekly in 2016
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December 07, 2016
07
Dec'16
The United Arab Emirates enterprise IT trends for 2017
The UAE is already a leader in areas such as smart city developments, and 2017 looks set to see organisations in the country increase its adoption of other transformational IT
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December 05, 2016
05
Dec'16
Top 10 ANZ enterprise IT stories of 2016
Here is a rundown of Computer Weekly’s most popular ANZ enterprise IT articles for 2016
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November 29, 2016
29
Nov'16
How a London club enhanced its facilities with wireless charging
The Clubhouse, a London-based business club and meeting space, introduces wireless charging technology from startup Chargifi at its St James’ location as it bids to attract new clients
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November 23, 2016
23
Nov'16
Nationwide breaks norm and opens branch because of technology
Nationwide Building Society is bringing a bank branch back to Glastonbury to try out new technology on customers
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November 23, 2016
23
Nov'16
Axa offers on-demand insurance via mobile app
Insurance company launches app that offers quick and easy insurance cover for individual items owned by customers
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November 01, 2016
01
Nov'16
Insurers face same legacy system battle as retail banks
The biggest barrier to insurance companies adopting digital technology is their heavy reliance on legacy IT systems
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October 31, 2016
31
Oct'16
Black cab customers can now pay by card as well as cash
London Mayor’s Taxi and Private Hire Action Plan sees card technology introduced to all black cabs in the capital
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October 25, 2016
25
Oct'16
Mobile apps to take over HR technology
Smartphone apps are the next frontier for human resources technology, according to HR technology analyst Josh Bersin
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October 24, 2016
24
Oct'16
UAE telco launches mobile wallet
Etisalat signs deal with technology company to offer its customers a mobile wallet service, as fintech expands in the Middle East
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October 18, 2016
18
Oct'16
Abu Dhabi Securities Exchange uses blockchain for e-voting
Abu Dhabi Securities Exchange offers controlled access to the AGM information of listed companies through a blockchain-based service
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October 16, 2016
16
Oct'16
Dubai smart city will be the talk of GITEX
Global experts in urban planning and smart technology will discuss the important role Dubai will play in supporting the development of smart cities in the Middle East
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October 14, 2016
14
Oct'16
Nordea bank joins rival’s mobile payment platform
Nordea signs up to the mobile payments platform from Danske bank for its customers in Denmark and Norway
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October 12, 2016
12
Oct'16
PC market in longest period of decline since records began, says Gartner
PC shipments across the globe enter an unprecedented period of decline, Gartner reveals
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October 10, 2016
10
Oct'16
More virtualisation to come in mature Australian market
Australia has been hailed as a rapidly growing market for mobile virtualisation
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October 07, 2016
07
Oct'16
Dunkin’ data – how one firm is going donuts for data analytics
The director of consumer technology and mobile for Dunkin’ Donuts explains how the retailer uses Splunk to manage customer satisfaction through data
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September 28, 2016
28
Sep'16
BlackBerry ends production of mobile phones
Canadian firm to focus on a strategy built around software development, including security and applications, and mobile device management
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September 22, 2016
22
Sep'16
Pizza Hut Hong Kong rips up traditional CRM rule book
IT director of parent company Jardine Restaurant Group has transformed the way Pizza Hut interacts with customers in Hong Kong and plans the same in Myanmar and Vietnam
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September 19, 2016
19
Sep'16
Consumers trust banks more than government for biometric security
UK citizens think banks are the best organisations to provide biometric authentication for payments
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September 13, 2016
13
Sep'16
Banks and fintech firms respect each other, says HSBC boss
The relationship between banks and fintech companies has sweetened over the past five years with mutual respect evident, says HSBC boss
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September 05, 2016
05
Sep'16
Mobile device use feeds card fraud in Asean region
Card fraud is rising in Asean countries, with the high use of mobile devices a contributing factor.
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August 25, 2016
25
Aug'16
Apple iPhones plagued by device failure and crashing apps, report claims
A report on mobile device performance produced by Blancco Technology Group says the performance of Apple iPhones is flagging compared with Android-based devices
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August 18, 2016
18
Aug'16
Mobile phone sales drop as smartphone buyers bide their time
Slowing smartphone shipments contributed to an overall decline in mobile phone sales during the second three months of 2016, according to Gartner
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August 12, 2016
12
Aug'16
Russia competition watchdog fines Google $6.8m over Android
As Google faces a fine of around $3bn for anti-competitive practices in Europe, Russian authorities have ordered the internet giant to pay $6.8m for abusing its dominant position with Android device makers
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August 01, 2016
01
Aug'16
Barclays to use voice recognition for phone banking
Retail bank says technology will provide secure verification by recognising the unique characteristics of each person’s voice
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July 29, 2016
29
Jul'16
German digital bank Fidor acquired by French banking giant
Fidor CEO says merger with BPCE will allow challenger to continue its international expansion
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July 27, 2016
27
Jul'16
Interview: Jon Page, head of operations, BBC R&D
As the way people consume media content is changing, so the BBC is adapting to new audiences, as Jon Page, head of operations for BBC Research and Development, describes
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July 27, 2016
27
Jul'16
Apple highlights services revenue and future bets as iPhone sales decline
Apple share price up on strong performance in services and investments in augmented reality and artificial intelligence, despite 27% year-on-year decline in quarterly profit
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July 20, 2016
20
Jul'16
BBC+ app tailors content to individuals
Users of BBC app can shape their experience based on the content they want to consume
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July 11, 2016
11
Jul'16
Outdated IT limits retail gains from customer data
Legacy IT systems are making it more difficult for retailers to collect and use customer data to improve services
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July 08, 2016
08
Jul'16
New Jersey turns to technology to keep offenders out of jail
New Jersey is developing criminal justice applications that will save offenders from spending years in jail before their cases are heard
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July 06, 2016
06
Jul'16
Lufthansa IT services arm transforms to meet customer demands
IT supplier Lufthansa Systems is changing its business model as its airline customers invest in digital technologies