News

IT strategy

• June 11, 2013 11 Jun'13

  Lloyds customer complaints plummet after automating manual processes

  Lloyds is claiming dramatic improvements in the quality of its customer service after automating manual banking processes

• June 03, 2013 03 Jun'13

  CIO interview: Steve Monaghan, IT & e-commerce director, Waterstones

  After a year of turmoil caused by migration away from HMV, the IT team at Waterstones is finally finding room to think about strategy

• May 29, 2013 29 May'13

  France Telecom changes name to Orange

  The mobile operator will embrace the Orange branding globally, despite dropping it in the UK after merger with T-Mobile

• May 15, 2013 15 May'13

  HSBC axes 14,000 jobs

  HSBC is to lay off up to 14,000 global staff in a cost-cutting move likely to include redundancies among the bank's back-office IT employees

• May 08, 2013 08 May'13

  Domino’s Pizza plans to move web services to the cloud

  After using cloud for testing and development apps, Domino’s Pizza is now looking to move its web services to the cloud

• May 07, 2013 07 May'13

  Salesforce.com targets communities

  Salesforce.com says it wants to address communities with its software as a service (SaaS) platform

• April 22, 2013 22 Apr'13

  UK online businesses neglect mobile strategy

  Online businesses are failing to implement mobile strategies, according to a report from Barclays bank

• April 22, 2013 22 Apr'13

  CIO interview: Mike Croucher, head of IT architecture and delivery, British Airways

  After changes in IT leadership two years ago, the IT strategy at BA is focusing on infrastructure modernisation and smarter use of customer data

• April 18, 2013 18 Apr'13

  Opinion split on whether to offshore IT to China

  Relatively low costs and high levels of software skills give China immense potential when it comes to providing large businesses with IT services, but opinion is split on whether it is an option

• April 09, 2013 09 Apr'13

  CIO interview: Mary Hensher, IT director, Cancer Research UK

  Charity Cancer Research has felt the impact of recession on fundraising and the need to innovate through technology is more important than ever

• March 22, 2013 22 Mar'13

  Universal Credit not at odds with agile, says former chief

  Former programme director of Universal Credit, Malcolm Whitehouse, has denied the mega-project is at odds with agile development

• March 20, 2013 20 Mar'13

  CIO interview: Darrell Stein, IT director, Marks & Spencer

  As M&S develops its multi-channel capability, Darrell Stein and his team are delivering projects focused on innovation and profitability

• March 15, 2013 15 Mar'13

  AstraZeneca appoints new CIO David Smoley

  Pharmaceuticals giant AstraZeneca has appointment David Smoley as chief information officer

• March 12, 2013 12 Mar'13

  O2: ‘We have not lost a single customer to EE’

  O2’s head of enterprise says no customers have been drawn to EE's 4G and expects a challenge to entice them even after all operators launch

• February 15, 2013 15 Feb'13

  IT budgets to grow in 2013 as economy bumps along

  UK IT departments are planning to spend more on IT in 2013 despite the downturn, a worldwide survey of IT managers has revealed

• February 11, 2013 11 Feb'13

  CIO interview: David Matthewman, CIO, Open University

  Three years after joining the Open University, CIO David Matthewman continues to push a strategic programme to deliver value and innovation

• January 31, 2013 31 Jan'13

  Capacity management most underestimated cloud problem

  Capacity management is the most underestimated problem of cloud computing, says Morgan Stanley strategy director Evangelos Kotsovinos

• January 22, 2013 22 Jan'13

  Businesses wasting billions storing unnecessary data

  CIOs are urged to rethink their backup strategies following warnings that companies are wasting billions on unnecessary storage

• January 21, 2013 21 Jan'13

  Interview: Alan Clark, chairman, OpenStack Foundation

  Alan Clark, chairman of the board of the OpenStack Foundation, talks to Computer Weekly about the future of cloud and the role of open source

• January 09, 2013 09 Jan'13

  IT contractors seek to fill skills gap left by public sector cuts

  IT contractors are increasingly confident about job opportunities in the public sector due to reductions in the civil service's head count, finds research

• January 07, 2013 07 Jan'13

  Parliamentary commission calls for electrified banking ring fence

  A parliamentary report on plans to separate retail and investment banking calls for legislation to prevent breaches of the ring fence

• January 07, 2013 07 Jan'13

  Morrisons sees poor sales due to lack of online presence

  Supermarket chain Morrisons posted “disappointing” sales over the Christmas break, due to the retailer’s lack of online presence.

• December 14, 2012 14 Dec'12

  CIO interview: Kevin O’Connor, Carlson Wagonlit Travel

  As the new CIO at Carlson Wagonlit Travel, Kevin O’Connor is looking to bring in a new approach to the company’s IT strategy

• December 13, 2012 13 Dec'12

  Liam Maxwell named as first government chief technology officer

  Liam Maxwell becomes the first Whitehall CTO, in the latest stage of a major shake-up of the government IT leadership organisation

• December 12, 2012 12 Dec'12

  Government IT reformers criticise IT leadership shake-up

  Government IT reformers have criticised plans to give procurement chief Bill Crothers a more prominent role in the IT leadership team

• December 12, 2012 12 Dec'12

  Data to grow more quickly says IDC’s Digital Universe study

  IDC’s annual Digital Universe study finds data set to expand to 40 Zettabytes by 2020. Emerging markets and machine-generated data will account for increasing proportions of it.

• December 06, 2012 06 Dec'12

  MPs call for wider promotion of mutuals beyond Whitehall

  Mutuals need to be effectively promoted across the whole public sector, not just Whitehall, say MPs

• November 20, 2012 20 Nov'12

  HP writes down Autonomy by $8.8bn

  HP blames Autonomy for misleading the firm before acquisition and refers former management to the Serious Fraud Office

• November 19, 2012 19 Nov'12

  Why Cisco chooses acquisition over R&D

  As networking giant Cisco buys its ninth company in less than a year, Computer Weekly asks, why the focus on acquisitions?

• November 12, 2012 12 Nov'12

  Gartner: BYOD will encourage self-support

  Self-support communities will offset the cost and manpower of providing a helpdesk for staff who use their own devices, according to Gartner

• October 26, 2012 26 Oct'12

  Cloud HR pivotal to Direct Line share offering

  Cloud HR proved pivotal to insurance group Direct Line separating from the Royal Bank of Scotland (RBS) before it launched on the stock market

• October 25, 2012 25 Oct'12

  Government expected to unveil eight IDA suppliers for online services

  The government is to announce suppliers – including PayPal, BT and the Post Office – to provide identity assurance (IDA) for online public services

• October 16, 2012 16 Oct'12

  Theresa May: Hacker Gary McKinnon to stay in UK

  Hacker Gary McKinnon will stay in UK, home secretary Theresa May has told MPs

• October 12, 2012 12 Oct'12

  CIO interview: Frank Modruson, Accenture

  Accenture’s CIO Frank Modruson on providing IT to 250,000 people who think they could do your job and why video is the next big thing

• September 25, 2012 25 Sep'12

  BYOD: IT must tackle printer security

  With more staff bringing their own devices to work, IT needs to rethink its printing and scanning policies

• September 25, 2012 25 Sep'12

  Gartner: Businesses need to prepare now for HTML5

  Businesses have been urged to prepare for the arrival of HTML5, the technology that underpins the next generation of the web

• September 17, 2012 17 Sep'12

  DWP hits back at criticism over Universal Credit IT systems

  The Department for Work and Pensions (DWP) has hit back at calls to delay its flagship Universal Credit scheme because of IT concerns

• September 12, 2012 12 Sep'12

  Tesco signs £65m datacentre deal to drive online expansion

  Tesco expects to cut several millions each year from its IT bill following a 15-year £65m datacentre deal with Sentrum

• September 11, 2012 11 Sep'12

  Cabinet Office blacklists Fujitsu from government IT contract tenders

  The Cabinet Office has banned Fujitsu and another IT supplier from tendering for public sector IT contracts as they constitute too high a risk

• September 05, 2012 05 Sep'12

  Digital technologies to spark major shake-up of IT suppliers, says report

  CIOs have been urged to rethink their partnerships with strategic suppliers as the industry goes through its most disruptive period since the dot com crash

• September 04, 2012 04 Sep'12

  UK Border Agency ordered to crack down on bogus student visas

  The UKBA must crack down on bogus student visas ahead of the roll-out of its troubled e-Borders program, MPs have urged

• August 31, 2012 31 Aug'12

  Leading PC suppliers announce Windows 8 devices

  HP, Dell, Asus, Toshiba, Lenovo and Sony have announced products, from laptops to smartphones, which will run Microsoft’s new operating system.

• July 23, 2012 23 Jul'12

  CIO interview: Sally Howes, National Audit Office

  Sally Howes, CIO at the National Audit Office, talks about how the NAO hopes to perform more IT health checks and fewer project post mortems

• July 19, 2012 19 Jul'12

  Will Microsoft turn things around for Nokia?

  With more disappointing results, Nokia is pinning its hopes on Microsoft’s upcoming Windows 8 launch, but can the Redmond giant save the day?

• July 16, 2012 16 Jul'12

  Home Office creates private police ICT company

  The Home Office has created a private firm to manage police IT after the the National Policing Improvement Agency (NPIA) was abolished

• July 16, 2012 16 Jul'12

  Vodafone and 3 confirm Irish shared infrastructure partnership

  Mobile operators Vodafone and 3 sign a deal to manage shared infrastructure in Ireland in a 50/50 joint venture

• June 21, 2012 21 Jun'12

  Halliburton CIO Ken Braud on strategy and innovation

  CIO Ken Braud talked to delegates at the Orange Business Live customer event in Rome, and it was clear he has plenty on his plate.

• June 12, 2012 12 Jun'12

  2012: Will this be the year TPM finally comes of age?

  Will 2012 be the year that TPM finally delivers on its potential to provide a hardware-based "root of trust" for enterprise information security?

• May 29, 2012 29 May'12

  CIO interview: Lukas Oberhuber, CTO, Simply Business

  Lukas Oberhuber is CTO at Simply Business, where he is making IT at the insurance company more agile to meet business demands

• May 25, 2012 25 May'12

  Organisational design for analytics function needs governance

  Scant are the absolute rules for the organizational design of the analytics function. It can be outsourced or in-house; sit within a business unit or run from the centre. But it needs governance.