News

Enterprise software

June 27, 2014 27 Jun'14
Roadchef exits IBM Global Services for direct supplier relationships

Motorway services firm Roadchef ended an outsourcing deal with IBM Global Services when its IT was up for refresh and moved to SAP
June 24, 2014 24 Jun'14
Why customer service automation goes awry

Customer service automation brings speed and improved quality to the effort of serving consumers. If poorly managed, it can also do the opposite.
June 23, 2014 23 Jun'14
Oracle set to boost retail business with $5bn Micros acquisition

Oracle is expected to acquire internet-enabled point-of sale-specialist Micros
June 20, 2014 20 Jun'14
Centrica's datacentre move to HP still not complete after three and a half years

Centrica is yet to transfer its entire datacentre operations to HP despite signing a contract with the supplier in 2010

June 19, 2014 19 Jun'14
Six suppliers shortlisted for NHS HR system replacement

Six suppliers have been shortlisted for the NHS electronic staff record project – the world's largest HR and payroll software implementation
June 19, 2014 19 Jun'14
BlackBerry makes small profit in light of internal shakeups

BlackBerry has achieved a net profit of $23m with revenue of $966m in three months from May until the end of March 2014
June 18, 2014 18 Jun'14
Case study: How eBay uses its own OpenStack private cloud

eBay runs one of its most crucial workloads – its website – on an OpenStack private cloud platform developed by itself
June 18, 2014 18 Jun'14
Interview: John Swainson, president of Dell Software

Dell Software president John Swainson's aims to make Dell Software a $5bn business
June 17, 2014 17 Jun'14
IFDS integrates UK and India service centres

International Financial Data Services has implemented software to balance workloads across UK and Indian delivery centres
June 17, 2014 17 Jun'14
Wimbledon to analyse social interactions at tennis championship

The All England Lawn Tennis and Croquet Club at Wimbledon will be analysing social interactions throughout tennis championship

June 16, 2014 16 Jun'14
Travel group Expedia aims to predict your holiday plans

Travel group Expedia is developing technology that will predict the needs of its customers before they call about their travel plans
June 12, 2014 12 Jun'14
HSBC makes executives responsible for application consolidation

In the next few weeks, senior executives at HSBC globally will have KPIs to reduce the number of applications they run
June 12, 2014 12 Jun'14
Can Salesforce.com re-engineer business IT?

With 1.5 million developers and a new focus on industry solutions, is Salesforce.com a business platform?
June 11, 2014 11 Jun'14
Tesco Bank launches current account on off-the-shelf platform

Tesco has launched a current account four years after implementing its core banking platform
June 11, 2014 11 Jun'14
EE drives mobile phone deals with CRM software implementation

Mobile phone operator Everything Everywhere claims a 400% increase in phone deals after rolling out customer relationship management software
June 10, 2014 10 Jun'14
Engineering firm fined for using unlicensed Autodesk software

Project Options has been fined £16,000 by the Business Software Alliance, following an online tip-off
June 09, 2014 09 Jun'14
Gartner: Indian BI and analytics software spending to grow 15%

Indian businesses will increase spending on business intelligence and analytics software by 15% to reach a total of 8,228 crore in 2014
June 09, 2014 09 Jun'14
Home Secretary Theresa May unveils datacentre in Maidenhead

Home Secretary Theresa May has opened a multi-million-pound extended datacentre, owned by UK cloud firm iomart
June 09, 2014 09 Jun'14
Turing Test 2014 marks historic milestone in artificial intelligence

A computer program has made history by passing the artificial intelligence test set by computer science pioneer Alan Turing
June 06, 2014 06 Jun'14
Cloud impact can be as big as the advent of computing itself: EIU report

Cloud is not just a replacement for older computing platforms, but a change as revolutionary as the advent of computing itself, says EIU report
June 06, 2014 06 Jun'14
Microsoft retaliates to China’s Windows 8 spying claims

Microsoft has launched a social media campaign against China’s claims that Windows 8 is being used for US spying
June 05, 2014 05 Jun'14
UK airports lead move to cloud services

UK airports are at the vanguard of using cloud to develop innovative services, says Gatwick CIO.
June 05, 2014 05 Jun'14
CIOs should 'leave innovation to marketing'

CIOs should focus on managing the technical infrastructure and leave innovation to other parts of the business – conclusion of a major study.
June 03, 2014 03 Jun'14
High availability strategy key to saving costs, says Sungard AS

The cost of IT downtime is extremely high for businesses – but must all systems and applications be highly available all the time?
June 02, 2014 02 Jun'14
Queen Mary University to offer networking crash course for ICT students

Queen Mary University of London to pilot a four-day network training and certification course
May 30, 2014 30 May'14
IT supplier insolvencies fall for first time as economy recovers

Technology companies have reached a turning point as insolvencies fall for the first time in 2014
May 29, 2014 29 May'14
BSkyB retunes IT to ready-for-anything datacentre quad

British broadcaster BSkyB has based its IT on four core datacentres that are resilient, interconnected, energy-efficient and cloud-ready
May 28, 2014 28 May'14
CIO interview: Ian Cohen, CIO, Jardine Lloyd Thompson

Running a programme to transform the business is the wrong way to go about change, according to Ian Cohen, CIO at insurance broker JLT
May 28, 2014 28 May'14
NHS shared services aims to end paper invoicing

NHS Shared Business Services hopes to eradicate paper invoicing by implementing an e-invoicing system that will be free for suppliers to use
May 23, 2014 23 May'14
Business Objects use increases among SAP users, but Hana uptake low

More UK and Ireland SAP customers are using Business Objects now than even two years ago, but only 15% are using Hana
May 22, 2014 22 May'14
Salesforce.com opens UK datacentre to support data sovereignty

Cloud CRM company Salesforce.com has announced its first UK datacentre, which is also its first in Europe
May 22, 2014 22 May'14
Case study: Bank of America and Nationwide use in-branch telepresence

Bank of America and Nationwide implement video conferencing technology to enable customers to speak to banking specialists
May 21, 2014 21 May'14
Tablet banking to quickly overtake mobile banking

The number of people in Europe banking on tablets will grow at twice the rate of those on mobile phones, with security concerns not a major driver
May 19, 2014 19 May'14
SAP certifies core business apps to run on Microsoft Azure

From June, users of SAP Business Suite software, Business All-In-One solution, SAP Mobile Platform, SAP Adaptive Server Enterprise and Hana platform will be able to run them on Azure
May 19, 2014 19 May'14
IT headcount lags behind growth in digital strategies

There is a huge gap in technology staffing for e-commerce operations, according to a new report from analyst Forrester
May 16, 2014 16 May'14
Why did GPs turn their back on Choose and Book?

NHS England has scrapped its £356m outpatient booking system, Choose and Book, which was largely ignored by doctors
May 15, 2014 15 May'14
Justifying the business case to update Oracle eBusiness Suite

To justify the upgrade cost needed to move to Oracle eBusiness Suite Release 12, IT departments need consider how the implementation can deliver value.
May 07, 2014 07 May'14
UK helping US military build intelligence software for drone targeting

The UK has been helping the US military build software to share intelligence for weapons such as drones for the past 14 years
May 02, 2014 02 May'14
Addressing security and privacy on the industrial internet

The smart grid and smart meters are part of the wider industrial internet, which will offer insight into people’s life at home. What are the security implications?
May 02, 2014 02 May'14
City University London launches data science and cyber security courses

City University London will this year begin its first post-graduate courses in data science and cybersecurity.
May 01, 2014 01 May'14
Co-operative Bank report reveals challenge of legacy IT replacement

A report into the £1.5bn losses at Co-operative Bank reveals numerous failures in a project to replace core banking systems
May 01, 2014 01 May'14
GDS working to secure Google Apps for government

The Government Digital Service (GDS) is in talks with CESG, the IT security arm of GCHQ, to get approval for using Google Apps within government.
May 01, 2014 01 May'14
British Gas brings central heating control to smartphones with AWS

British Gas used public cloud IT to enable people remotely control their homes’ central heating with smartphone apps and save on utility bills
April 30, 2014 30 Apr'14
Software developers suffer as IT companies endure rising insolvencies

Increase in the number of IT insolvencies expected as the economy improves
April 30, 2014 30 Apr'14
Oracle updates Solaris, but is its server strategy sound?

Oracle has released a beta versdion of Solaris 11.2. But does Solaris and the Sparc server platform have a future?
April 30, 2014 30 Apr'14
SDL turns to cloud HR to join up businesses in 40 countries

The technology is central to the company’s strategy to integrate formerly autonomous businesses in 38 countries into a single operation
April 29, 2014 29 Apr'14
Case study: How big data powers the eBay customer journey

With 50TB of machine-generated data produced daily and the need to process 100PB of data, eBay has an astronomic data challenge
April 28, 2014 28 Apr'14
US judge orders Microsoft to hand over email data held in Dublin

A US Judge has ordered Microsoft to give the District Court access to the contents of one of its customer’s emails stored on a server located in Dublin
April 28, 2014 28 Apr'14
Fiat and Chrysler to integrate separate IT systems

Car manufacturing group Fiat and Chrysler have contracted IBM to integrate their separate IT infrastructures into a single global operation, following the companies coming together after Chrysler applied for Chapter 11 bankruptcy
April 25, 2014 25 Apr'14
Heartbleed prompts tech firms to pledge open-source support

Top tech firms have joined forces to support open-source software to help prevent future bugs like Heartbleed