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ANZ bank has appointed Gerard Florian, formerly of Dimension Data, as its technology head, reporting directly to the CEO.
The appointment of Florian, formerly chief strategy officer in Dimension Data’s cloud business, reflects the importance of digital technology in modern banking.
ANZ’s current CIO, Scott Collary, will leave later this month.
In the new role of group executive technology, Florian will be the member of ANZ’s executive committee with responsibility for “technology strategy and building and managing the group’s technology infrastructure”, according to a statement from the bank.
“This includes the development of new technologies to support improved customer outcomes and business revenues, implementing existing technologies to further strategic goals, and the creation of systems and processes to make optimum use of current technology resources,” it said.
Demand for digital-led transformation has seen Australia’s banks poach talent from digital businesses rather than promoting from within, underlining the importance of online business to financial companies. Earlier this year, ANZ appointed Maile Carnegie, Google’s head of Australian operations since 2013, as group executive digital banking.
Read more about IT in Australian banking
- One of Australia’s big four banks, NAB, has been accused of crossing the line when it sent a message to a customer about her efforts to secure a loan from a rival institution.
- Commonwealth Bank Australia and the University of New South Wales have signed a A$1.6m, five-year partnership to develop a centre of expertise for cyber security education and an online course for students.
- Australia’s Westpac bank is offering organisations that share customer data a service that it says securely locks down personal information.
Banks are enlisting experience from the IT supplies sector as well as the internet giants to help them compete in the digital age. In recent years, fierce competition between Australia’s big four banks has centred on their ability to embrace new transaction models, such as mobile payments, as well as the strength of their online and retail offerings.
ANZ CEO Shayne Elliott said: “Gerard’s appointment, together with the appointment of Maile Carnegie as group executive digital banking, highlights the critical importance of technology to transforming ANZ to compete effectively in the digital age. Increasingly, technology is redefining our business and our relationship with customers.”