Customer-friendly software developers and field engineers to be in-demand

Field engineers and software developers will have growing opportunities over the next year according to a specialist IT recruitment company.

Field engineers and software developers will have growing opportunities over the next year according to a specialist IT recruitment company.

According to Chris Short, managing director at Concept IT, employers are looking for customer-friendly filed engineers and software developers with skills in Java, .net and C# who are available outside Greater London.

"The escalating demand for field service and installation engineers with an awareness of customer service techniques reflects a continued focus by the IT sector on adding customer value, a competitive edge and identifying new business opportunities through field service operations," said Short. "This trend offers a significant career development opportunity for many engineers who would like to secure a better paid position in 2008."

He said there are sector variations but an engineer who has received customer service training can expect to earn 20% more on average than a counterpart without advanced customer service skills.

He said the skills shortage for Java, .net and C# developers was likely to remain a challenge in 2008. "Demand is still high for developers with these specific skill sets, because the market is waiting for a large volume of undergraduates to go through the university system and come out as qualified professionals. Until this happens, the next few years promise to be very rewarding for software developers who do have knowledge of these programming languages," he said.

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