Cheshire housing trust cuts housing management technology costs by half

Cheshire Peaks & Plains Housing Trust is improving its housing management and cutting costs by half with a £400,000 system from IBS OpenSystems.

Cheshire Peaks & Plains Housing Trust is improving its housing management and cutting costs by half with a £400,000 system from IBS OpenSystems.

Under the agreement, IBS will provide Cheshire Peaks & Plains Housing Trust with an integrated housing management and repairs system.

The system will enable the trust to reduce software licence and support costs by half.

Cheshire Peaks & Plains Housing Trust began operating in July 2006, following the transfer of nearly 5,000 homes from Macclesfield Borough Council.

IBS OpenSystems' OpenHousing, OpenContractor and OpenMobile software will enable the trust to record housing information in real time and streamline business processes across departments.

It will support 40 users and enable staff to handle housing repair requests and complaints of anti-social behaviour more effectively.

Cheshire Peaks & Plains Housing Trust will also deploy around 50 handheld personal digital assistants (PDAs) for its field engineers.

The handheld PDAs will enable all repair work on housing stock to be tracked and recorded automatically. This will reduce administration time and result in more repairs being completed on time.

Simon Penaluna, head of ICT at Cheshire Peaks & Plains Housing Trust, said, "When the Trust began operation last year, we inherited lots of different systems, which resulted in inefficiencies.

"We needed to find an IT partner that would enable us to deliver services more efficiently. Working with a trusted IT partner will enable us to reduce our support and licence costs by more than half."




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