ShoreTel launches TCO calculator

IP communications vendor ShoreTel has launched a new tool designed to guarantee lowest total cost of ownership (TCO) to prospective customers when compared to rival solutions.

IP communications vendor ShoreTel has launched a new tool designed to guarantee lowest total cost of ownership (TCO) to prospective customers when compared to rival solutions.

The new program relies on third-party data provided by analyst and research firms, and has been designed to show the true costs a business will incur over a five-year span.

The vendor has committed to lowering its own prices should the analysis show that the TCO of the ShoreTel solution is higher than a competitor's. The program is also open to resellers, who will be allowed to supply their own data if required.

ShoreTel claims that the average upfront cost of a UC system typically accounts for just 25% of its TCO and argues that ongoing charges for power consumption, upgrades and other costs comprise 75% of the solution costs over five years.

The program is pitched squarely at the midmarket with a minimum of 100 IP users per project, and applies only to competing solutions from Avaya, Cisco, Microsoft and Mitel.

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