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Use of IP telephony will enable the local authority to deliver voice and data services to remote sites in the community. Kingston believes Cisco Avvid will save them £150,000 over the next three years and provide a quicker and improved service.
Announcement of the implementation comes as Cisco Systems was hailed by the Society of IT Management as the private sector role model for the public sector community in a report titled Learning from the Best.
Kingston's network and communications officer Tony Newbolt said, "Cisco's philosophy of Internet empowerment fits in with our own. Our visions are very similar and we wanted to work with them.
"The implementation of Cisco AVVID will be a major building block in meeting e-government targets. The reliability of the solution was key in our decision to work with Cisco and their partners, Xpert Systems."
The UK government is currently pushing local authorities to emulate the private sector in its application of e-business processes and technology.
Paul Di Leo, director of Enterprise Solutions, Cisco Systems EMEA said, "The e-government initiative will do much to bring the public sector in line with the private sector. However, it also means that local authorities will be faced with the need for considerable change to their infrastructures."
A trial of the network is currently underway among 150 users at 10 sites in Kingston. This will grow to 2,000 users across all sites within two years.