Digital security miscreants who know where to look could use
Googles search tools to unearth tons of sensitive company data,
including intellectual property and passwords, according to one
security expert.
IT professionals must learn the bad guys' techniques so they can
keep an eye on Google to ensure their crown jewels aren't ending up
in the public domain, said Tom Bowers, managing director
of Security Constructs LLC and the former manager of information
security operations at a Fortune 100 pharmaceutical company.
"If something ends up on Google it becomes public information,"
Bowers said at last week's SecureWorld conference in Boston. "It's
your job to see if your intellectual property is on Google and to
come up with the right defenses so it doesn't happen."
Bowers isn't the first security expert to warn that Google could
be used to unearth company secrets. Penetration tester Johnny Long
has made headlines explaining ways to turn Google into a malicious
tool, and his johnny.ihackstuff.com Web site includes a
"Google hacking database." But Bowers said many companies still
have no idea how real the Google threat is.
Google announced last week it will start putting a shield of
anonymity in front of the vast volume of information it collects
from millions of global users to make it tougher for people to
trace online search requests back to the people making them. But
there's no indication that this will reduce the particular risk
Bowers outlined. One reason is that hackers have shown a knack for
getting around such defensive shields.
Bowers noted that many Google hackers are seasoned spies who
once worked for communist regimes. "When the Berlin wall fell,
spies were out of work and they turned to economic spying," he
said. He also noted that pharmaceutical companies have been known
to hire intelligence gatherers to learn more about their
competitors.
Google hackers can zero in on their prey using Google's refine
search tool and look for financial filings and security analyst
reports that are potential goldmines of information. More
specialised Google tools hackers find handy include Google Earth,
Google Patent Search and Google Blog Search.
Google Earth can provide spies with satellite photos of
competitors' plants, Bowers said. If a company includes too much
information in one of its patents, then Google Patent Search can be
especially valuable.
"Once you have a patent, that becomes public information, so now
you have to be really careful about what you put in them," he said.
"Put just enough in there to make it unique and patentable, but
don't put too much in there so that your competitors can read it
and duplicate your process. Patents can be a real treasure trove of
information."
Blogs can also be an excellent source of information for one
company to use against another, he said. A lot of ideas are shared
in the blogosphere, and sometimes a lot of intellectual property is
shared as well.
But, Bowers said, perhaps the best intelligence tool is Google
Alerts, which pushes content to the user based on their customised
specifications.
"You can collect under such search terms as data mining,
business intelligence and computer forensics," he said. "My Google
alerts are sent to me in a daily email. It's very easy to use and
you can quickly use it to find information on your company and
start an investigation" as to how it got there.
Bowers has found that Google can also be used to dig up
spreadsheets companies assume have been destroyed. Some of those
spreadsheets may include such juicy details as user names and
passwords. In one case, he managed to find a spreadsheet loaded
with account names and passwords.
For IT professionals who go looking for their company data on
Google, Bower's advice is to start with a question, then refine the
search, ask more questions and refine the search some more. Once
information is found, a meta data analysis can be performed to
determine document creation dates and find hidden hyperlinks.
For those who do find sensitive data about their company
floating around on Google, the search giant does have an online
form they can fill out to have a piece of content removed, Bowers
said.