Opinion

Opinion

IT consultancy

• Three outsourcing trends to look out for in 2023

  ISG's Andreas Fahr outlines three IT sourcing trends to look out for in the coming year.  Continue Reading

• IT Sustainability Think Tank: Risk and resilience – two sides of the same climate coin

  Against a backdrop of rising energy costs and supply uncertainty, cutting the amount of power their ICT estate consumes can also help enterprises curb their carbon emissions  Continue Reading

• Currency markets causing choppy waters for UK outsourcing

  Anthony Drake, director at tech advisory ISG, explains how the UK government’s botched mini-Budget announcement raised the cost of IT outsourcing  Continue Reading

• Assessment and knowledge: Your key tools to secure suppliers

  There is no silver bullet that will resolve all the issues arising from today’s interconnected businesses and complex supply chains, but there are some key tools at your disposal  Continue Reading

• Security Think Tank: Balanced approach can detangle supply chain complexity

  Achieving an appropriate balance between people, processes and technology can help to detangle the complexities of the supply chain and create better security practices  Continue Reading

• Choose the right ITSM tool for digital era success

  IT service management (ITSM) tools are essential for many organisations to help optimise the design, delivery, support, use and governance of IT, but not all ITSM solutions are created equal, therefore selecting the right one is crucial  Continue Reading

• IR35 private sector reforms: What firms need to do now the start date has passed

  While the start date for the onset of the IR35 private sector reforms may have passed, firms in-scope of the revamped tax avoidance legislation may find themselves still with plenty of compliance work still to do  Continue Reading

• The Secret IR Insider’s Diary – from Sunburst to DarkSide

  From dealing with SolarWinds fallout to ransomware attacks, it’s been a busy few weeks for the Secret IR Insider, but they've picked up some new tricks along the way  Continue Reading

• Reimagining outsourcing after Covid-19

  Covid-19 has changed how businesses interact with their suppliers. Here are five steps companies can take to manage their outsourcing ecosystem in the post-pandemic world  Continue Reading

• How to modernise identity governance and administration

  Modernising identity governance and administration (IGA) capabilities is essential for organisations to manage identities effectively to ensure they remain competitive, compliant and secure  Continue Reading

• Challenging times and transformational opportunities for the outsourcing industry

  Every area of the technology sector has been affected by the uncertainty of the coronavirus pandemic, but the outsourcing industry could be well-placed to take advantage of the opportunities it presents  Continue Reading

• The Covid-19 crisis: Reinventing digital transformation

  Digital transformation projects are returning as organisations realise that improvements in productivity and customer engagement are now even more important – providing that the work can be done remotely and there’s still cash to pay for it  Continue Reading

• Coronavirus: What does the ‘new normal’ mean for how we work?

  Examining the long-term impact of the Covid-19 coronavirus pandemic on the world of work, security, privacy and networks  Continue Reading

• Life under the loan charge: An IT contractor’s story

  Thousands of IT contractors are being pursued by HMRC for “life-changing” tax bills for work they did up to 20 years ago, as part of a disguised remuneration clampdown known as the loan charge policy. One of those affected anonymously shares his ...  Continue Reading

• Security in the supply chain – a post-GDPR approach

  A year and a half after the introduction of the EU’s General Data Protection Regulation, Fieldfisher's James Walsh reviews the fundamentals of supply chain security  Continue Reading

• What Belarus offers the tech sector

  Belarus might not be as well known for its IT as some of its neighbours, but it is pushing its head above the parapet  Continue Reading

• An IR35 survival guide for employers and contractors

  Forthcoming changes to IR35 regulations will affect most private sector companies using IT contractors – so what do you need to do to prepare?  Continue Reading

• Your IT provider is being acquired – what does this mean for you and your business?

  Merger and acquisition activity is widespread in the IT sector, but what does it mean for you when one of your key tech suppliers is bought up by another firm?  Continue Reading

• Outsourcing is not dead or dying – it just needs to be done properly

  The collapse of Carillion and the profit warning at Capita have created a false sense of fear about the stability of the outsourcing sector  Continue Reading

• A new nearshoring game is emerging

  Countries selling themselves as nearshore business services locations need to change their sales pitches to avoid becoming like all the other countries doing the same  Continue Reading

• Demystifying service delivery automation

  What is service delivery automation and what can it do for your organisation?  Continue Reading

• Watermelon SLAs – making sense of green and red alerts

  Often IT SLAs don’t reflect the real service and service experience of users. They also aren’t focused enough on the business results  Continue Reading

• The Great Deverticalisation - part 3: New skills and structures in the public sector

  Why do we persist in running vertically integrated organisations when standardising many of these processes would free us up to do things so much better, and more cheaply?  Continue Reading

• IT service management: The only way is ethics

  It is now very common for professional bodies and membership organisations to have codes of ethics and standards of conduct.  Continue Reading