News

IT news in your industry sector

April 10, 2017 10 Apr'17
The Graze journey: from pureplay to multi-channel

Health food retailer Graze began as an online subscription platform, but has used customer data to successfully cross the boundary into the physical retail space, says CEO Anthony Fletcher
April 10, 2017 10 Apr'17
Customer expectation is biggest problem for retail, says panel

As retailers increasingly try to serve consumers across online, in-store and mobile, the main challenge they face is consumer expectation, according to a panel of experts
April 10, 2017 10 Apr'17
Outsourcing service left Scottrade Bank customer data exposed

Mistake by outsourcing service provider left the details of 20,000 Scottrade Bank customers vulnerable to theft
April 10, 2017 10 Apr'17
Wonga warns 245,000 UK customers of cyber breach

Loan firm urges customers to be vigilant after data breach that may have exposed personal details, including some financial information

April 07, 2017 07 Apr'17
Home Office U-turn over IR35 contractor classifications prompts IT project delay fears

IT project delays predicted at Home Office, following reports of last-minute departmental U-turn over contractors' IR35 status classifications
April 07, 2017 07 Apr'17
How Game used data to transform store experience and drive personalisation

Group insight director at video games retailer explains how customer interaction data has been used to create a personalised experience in-store
April 07, 2017 07 Apr'17
Interview: Dave Perry, chief technology officer, DVLA

DVLA’s CTO talks about the agency’s plans to become a hub for digital motoring, the importance of culture, and moving away from legacy IT
April 07, 2017 07 Apr'17
MEPs call for European Commission to reassess Privacy Shield

European parliamentarians have called for an immediate review of the Privacy Shield EU-US data transfer framework due to concerns about privacy protections being undermined in the US
April 06, 2017 06 Apr'17
IR35 reforms: Stakeholders warn of risk to public sector IT projects as contractors walk

With the IR35 reforms coming into force today, 6 April, contracting stakeholders warn of the widespread threat the changes pose to the delivery of public sector IT projects
April 06, 2017 06 Apr'17
Telenor launches IoT pilot in Norway

Telenor is opening up its IoT infrastructure in Norway to encourage students and entrepreneurs to develop IoT products and services

April 06, 2017 06 Apr'17
Research fires warning at banks over branch closures

Traditional retail banks cannot rely on customer loyalty if service levels drop as a result of branch closures and staff cuts
April 06, 2017 06 Apr'17
Interview: F-Secure’s Mikko Hyppönen on the Nordics, Russia and the internet of insecure things

Computer Weekly sat down with Finnish cyber security expert Mikko Hyppönen to talk about security in the Nordics, Russia and the trouble with connected devices
April 05, 2017 05 Apr'17
NHS Digital plans September go-live for citizen identity service

Health and social care patients will have a single online identity verification log-in to use across health and care by autumn 2017
April 05, 2017 05 Apr'17
Technology investments core to JP Morgan Chase success

US investment bank is reaping the benefits of its $9.5bn annual technology spend
April 05, 2017 05 Apr'17
Dutch IT companies introduce unlimited staff holidays

IT firms in The Netherlands are leading the way with strategies to give employees control of how much time they take off work
April 05, 2017 05 Apr'17
Northern Ireland schools to continue with Capita IT services

Two-year, £60m contract extension covers ICT services for 1,100 schools
April 05, 2017 05 Apr'17
Australia’s Commonwealth Bank unveils data analytics platform

Free platform made available to bank’s customers at a time when only 34% of the country’s SMEs are making data-driven decisions
April 04, 2017 04 Apr'17
Chinese hacking group targeted firms through IT MSPs

Security researchers have uncovered a China-based cyber espionage campaign that targeted IT services firms and their customers, underlining the need for supply chain security
April 04, 2017 04 Apr'17
IR35 reforms: HMRC 'delays' blamed for last-minute public sector compliance panic

Public sector stakeholders claim the late release of HMRC's online tax status assessment tool and its supporting IR35 legislation is causing contractors to leave projects in their droves
April 03, 2017 03 Apr'17
Less than 8% of retailers respond to customer queries across all channels

The omni-channel environment of the retail industry is raising customer service expectations, but very few retailers are responding to consumers on all of the channels they offer
March 30, 2017 30 Mar'17
Treasury Committee 'confidence collapse' in HMRC customs IT system

The Treasury Committee is concerned HMRC’s new customs check system won’t be ready to go live by the time the UK leaves the EU
March 30, 2017 30 Mar'17
GDS builds DDaT jobs framework

The Government Digital Service has created a framework to build common skills and capability across digital, data and technology roles
March 30, 2017 30 Mar'17
First cyber security startups graduate from GCHQ accelerator

The first group of companies has completed a government-led cyber accelerator programme aimed at helping UK startups take the lead in producing the next generation of cyber security systems, with another round to be announced in 2017
March 30, 2017 30 Mar'17
HMRC contractors leave over inside IR35 ruling

HMRC has begun classifying its public sector contractors as "inside IR35", prompting fears of a digital "brain drain" at the organisation
March 29, 2017 29 Mar'17
GDS digital transformation delivers mixed results, says NAO

National Audit Office report examines Gov.uk Verify uptake, GDS strategy changes, spending controls and collaboration with departments
March 29, 2017 29 Mar'17
Thorn CEO on using machine learning and tech partnerships to tackle online child sex abuse

The CEO of US-based no-profit Thorn explains how cross-industry collaboration and machine learning is helping her organisation stay one step ahead of online child sex abusers
March 29, 2017 29 Mar'17
Russian Airline at home in the cloud

S7 Airlines in Russia looks set to move more of its IT to the cloud after successful infrastructure-as-a-service project
March 29, 2017 29 Mar'17
GDS needs a clearer role, NAO is expected to say

Although the Government Digital Service has done well to change the government’s approach to digital transformation, there is a risk that its remit is still too broad, the National Audit Office is expected to say in a report due out tomorrow
March 29, 2017 29 Mar'17
Non-malware attacks pose bigger threat than malicious software

Malware-free cyber attacks are on the rise and artificial intelligence in cyber security is still far from replacing humans, according to most cyber security researchers
March 29, 2017 29 Mar'17
Are ethical questions holding back AI in France?

France has been slow to create a strategy around the use of artificial intelligence, partly due to questions around ethics
March 29, 2017 29 Mar'17
Uber shuts down in Denmark after less than three years

Changes in Denmark’s taxi legislation force transportation network company to cease its operations in the country
March 28, 2017 28 Mar'17
Threats grow in Saudi Arabia’s cyber sector

Saudi Arabia's wealth makes it an attractive target for cyber criminals, but what have been the recent trends in cyber crime?
March 28, 2017 28 Mar'17
1,000 sub-postmasters apply to join IT-related group litigation against Post Office

Group legal action against Post Office relates to allegedly faulty Horizon computer system
March 27, 2017 27 Mar'17
UK business least likely to offer rewards to infosec professionals

UK firms need to rethink incentives to attract and retain people with cyber security skills, according to the findings of a recent global study
March 24, 2017 24 Mar'17
Serco uses HR technology to cut recruitment bill

International outsourced services supplier Serco is investing in HR recruitment technology to help it hire 15,000 to 20,000 people a year
March 22, 2017 22 Mar'17
Digital transformation of infrastructure key to UK’s future, says report

The infrastructure sector needs to take advantage of digital technology to keep up with the pace of change, according to the Institution of Civil Engineers
March 21, 2017 21 Mar'17
NHS launches projects to increase digital health tech skills

NHS England aims to create digital academy to up-skill CIOs and CCIOs, while NHS Digital has launched a three-year public digital participation programme
March 17, 2017 17 Mar'17
Singapore startup partners IBM to pilot blockchain technology

Invictus’ distributed ledger prototype will offer financing options for small and medium-sized enterprises
March 16, 2017 16 Mar'17
Government to ramp up help for UK cyber security industry

Government, in partnership with industry, is pursuing a range of initiatives aimed at establishing a UK cyber security ecosystem, developing skills and products and boosting exports, says DIT’s Conrad Prince
March 16, 2017 16 Mar'17
US accuses Russian spies of directing Yahoo breach

US authorities have arrested a man in Canada who has been charged alongside two Russian intelligence officers and a Russian hacker in connection with a 2014 data breach at Yahoo affecting 500 million accounts
March 14, 2017 14 Mar'17
Derbyshire NHS Trust takes simple BI approach to secure patient safety

Derbyshire NHS Foundation Trust opts for a simple, clinician and business-led approach to business intelligence to secure patient safety, using MicroStrategy
March 14, 2017 14 Mar'17
IR35 research: 85% of contractors will quit public sector if tax status changed

Research by tax advisers QDos Contractor suggests few public sector off-payroll workers would be willing to stick around if made to pay the same tax as salaried staff
March 14, 2017 14 Mar'17
CIO interview: Simon McCalla, Nominet

Nominet, the registry for more than 10 million of the UK’s internet domains, is expanding into the internet of things and internet security services
March 13, 2017 13 Mar'17
Vodafone brings offshore contact centre work to UK

Mobile operator Vodafone is creating 2,100 jobs in the UK by reducing the amount of call centre work done offshore
March 13, 2017 13 Mar'17
Nearly 2,000 Lloyds bank IT jobs set to move to IBM in £1.3bn outsourcing deal

Around 2,000 IT staff at Lloyds Banking Group are set to transfer to IBM as part of a seven-year IT outsourcing deal, says union
March 13, 2017 13 Mar'17
NCSC to educate UK politicians on the cyber threat

The National Cyber Security Centre is to deliver tailored seminars for politicians on how to protect their email communications and voters’ data to defend against cyber threats to the political system
March 13, 2017 13 Mar'17
Danish shipping company uses blockchain in IBM partnership

Maersk and IBM test out the application of blockchain technology to track and manage the paper trail of shipping containers around the world
March 10, 2017 10 Mar'17
Paying ransomware attackers perpetuates attacks, says researcher

Continually evolving ransomware is among the threats organisations need to factor into their cyber defences in 2017, but only once they have taken care of the basics, says Kaspersky Lab researcher
March 10, 2017 10 Mar'17
Singapore’s maritime sector facing talent shortages in big data

The skills gap in Singapore is putting big data analytics out of reach for port and logistics companies
March 09, 2017 09 Mar'17
Birmingham Airport uses sensor tracking to reduce queue times

Birmingham Airport has installed Wi-FI and Bluetooth sensors to gather valuable information on how long travellers are taking to move through the immigration process at the UK Border