Delays in hardware upgrades have left many businesses with hardware infrastructure that is more likely to fail, resulting in data loss or downtime.
In a survey of 3,300 IT professionals globally, conducted by research firm Vanson Bourne, 66% admitted they had experienced a hardware failure, an increase of 19% from 2011.
The survey, sponsored by EMC, revealed 35% of IT professionals said their organisation had experienced a power failure.
These losses had resulted in lost revenue (for 34% of respondents), loss in productivity (54%) and loss in customer loyalty (29%).
More than two-thirds (71%) of the IT professionals surveyed said they were not fully confident they could recover systems or data from all platforms.
More on data loss and unplanned downtime
Managing director at reseller SCC John Bland said many businesses have been delaying upgrading hardware, which is leaving them open to a greater risk of hardware failures.
IT departments often sweat datacentre assets over four or more years. But, as Forrester analyst James Staten previously stated, when an inefficient server is removed from the IT environment, IT no longer pays for its support contract.
Removing the inefficient, older server also frees up admin time, recoups power and rack capacity, reduces the consumption of operating system licences and, as a consequence, brings down the overall total cost of ownership.
In terms of running less-than-optimal storage and archiving products, the survey showed that 36.8% of IT professionals surveyed said they backed up data to tape. Those IT professionals still backing up to tape typically took more than a day to recover data.