BlackBerry ripens for unified communications

New software optimised for use with Cisco Unified Communications Manager designed to unify BlackBerry voice services

As part of its drive to embed further its Blackberry smartphone at the heart of business critical applications and services , Research In Motion (RIM) has launched a BlackBerry Mobile Voice System (MVS) Server for Cisco’s Unified Communications Manager.

The latter product is designed to unify and control corporate voice services on the BlackBerry and is optimised for use with Cisco Unified Communications Manager version 6.1 or later. The BlackBerry MVS Server is available for a variety of telecommunications environments, including support for mixed TDM and IP PBX environments.

RIM believes the combination will make mobile workers more employees more accessible and productive regardless of their location and will empower organisations with the management and control of corporate voice services.

Key features include a ‘reach me anywhere’ corporate phone number; one caller ID and one voice mailbox for both the Cisco Unified IP desk phone and BlackBerry; simultaneous or sequential ringing of up to four devices, including BlackBerry smartphones and Cisco Unified IP Phones; access to Unified Communications telephony functions such as call transfer and extension dialling; the ability to make calls from the smartphone using either the BlackBerry phone number or enterprise line; the ability to transition an in-session call from a BlackBerry smartphone to the user’s Cisco Unified IP Phone.

The solution offers deep integration with BlackBerry Enterprise Server and direct SIP integration between Cisco Unified Communications Manager and BlackBerry MVS Server for improved manageability, scalability and ease of deployment. Furthermore, aiming to provide added security, manageability and functionality, outbound calls from the BlackBerry will automatically authenticate and route through BlackBerry Enterprise Server and Cisco Unified Communications Manager.

Commented Laurent Philonenko, vice president and general manager, Cisco Unified Communications business unit, “The integrated solution now enables IT professionals to manage mobile costs by extending corporate voice policy to their mobile devices, while offering BlackBerry smartphone users a rich set of familiar enterprise features.”

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