BAT signs Parity IT contract for £2m a year

British American Tobacco has signed a new £2m a year IT services contract with Parity.

British American Tobacco has signed a new £2m a year IT services contract with Parity.

The deal, until 2011, extends a ten-year relationship between the firms.

The new agreement will improve the value of service for British American Tobacco (BAT) with a "reshaped engagement model for service provision".

Under the terms of the contract, Parity will provide IT services and application support for a fixed fee of £1m a year. In addition, Parity will deliver application development projects and consultancy services worth an estimated £1m each year.

Parity currently supports 45 BAT applications and undertakes around 40 additional projects each year.

These additional projects are based around Parity's collaborative and information management systems, which include developing and supporting BAT's management information and business intelligence systems, building web portals for document management, and providing consultancy to implement business process change.

"Over the past ten years, Parity has proven that it can add value to our business by delivering high quality projects and services," said Lee Hazell, GSD UK customer services manager at BAT. "We are confident that this relationship will continue to enhance our IT systems and processes."

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