Online insurance firm Esure is spending 20% less time managing its external websites by deploying Oracle Enterprise Content Management.
Lyndon Exton, systems development manager at Esure, said, "We want to use enterprise content management across all our websites to improve the speed of publishing new content and the reduce the IT effort."
Exton found that 40% of the monthly updates to the sites were related to content, and this was taking a fifth of the IT teams' time to manage. "We ended up with 300,000 small projects going through IT." This needed IT to capture business requirements, make the necessary changes, test and release the software, for every change on the website.
Oracle ECM has enabled end users within the businesses to manage new content themselves, without IT's involvement. The content management system uses templates to define the style of the website and offers reusable components, which esure is able to implement across its various online insurance brands.
The software has been used on the ILoveSheilas fan site for Esure's SheilasWheels insurance brand, which has seen a 60-fold increase in website traffic over the last four months. The main SheilasWheels insurance site is due to go live in December. In the first quarter of 2008 the esure, First Alternatve, Halifax and Sainsbury car insurance sites, all run by esure, will also move onto the Oracle platform.
The Esure websites run on Unix using the Apache web server, BEA Weblogic application server and Oracle database. Along with moving to Oracle ECM across its website, Esure is planning to migrate its database server from Oracel 9i to 10g in 2008.