Anglian Water has awarded Siemens Communications a five-year £25m outsourcing contract to manage its communications network and introduce Voice over IP services.
The deal also includes network performance monitoring and support services. Anglian Water’s new converged voice and data IP network will deliver significant cost savings, said the firm.
This will include reducing call costs across more than 20 regional sites. IP telephony allows firms to provide free or cheaper calls between staff without using the public switched telephone network (PSTN).
Anglian Water will use the new network to enhance security by streaming CCTV footage between its remote regional sites and central headquarters.
Anglia said the new infrastructure also had the potential to provide additional collaborative technologies, such as web and video conferencing, which can increase efficiency and reduce employee travel requirements.
“By looking at the current market trends, it was clear that we needed to embrace the cost and flexibility benefits that come with a converged IP network infrastructure,” said Paul Saunders, Anglian Water IS sourcing manager.