HSBC and First Direct adopt new mobile banking platform

HSBC and on-line banking arm First Direct are to be the first UK banks to offer customers the MoniLink mobile banking platform.

HSBC and on-line banking arm First Direct are to be the first UK banks to offer customers the MoniLink mobile banking platform.

MoniLink, developed by UK cash machine network Link in partnership with IT services company Morse, allows customers to get 24-hour secure access to banking services from their mobile phone on demand.

These services include mini-statements, balance enquiries and mobile top-up facilities for pre-pay mobiles.

To use the service, consumers only need to download an application onto their phone. As with online banking, once registered and authenticated, customers have secure access to their accounts wherever they are.

The service will complement First Direct's text messaging banking service, which has been available since 1999.

This service offers weekly or monthly mini-statements plus “event-based” texts, which can, for example, tell customers when their salary arrives.

Richard Kimber, chief executive of first direct, said, “First direct sees MoniLink as the natural next step for mobile phone banking, offering a snapshot of your finances whenever you need it, day or night.”

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