SAP has acquired a major third-party PeopleSoft and JD Edwards maintenance and support organisation in a bid to secure extra business from users worried about support for their products following Oracle’s takeover of PeopleSoft.
Using software support company TomorrowNow, SAP said it will offer continued support and an easier migration path to a full SAP solution to 2,000 customers round the world that currently use a combination of PeopleSoft, JD Edwards and SAP solutions.
SAP has not disclosed how much it paid for TomorrowNow, but it believes it can offer reassurance to worried PeopleSoft and JD Edwards customers following the completion of Oracle’s takeover of PeopleSoft.
SAP’s move follows Microsoft’s attempt to take advantage of the customer uncertainty caused by the takeover. Earlier this month it offered both sets of customers smoother migration paths to its own business processing solutions.
Under the SAP "safe passage programme" organisations running PeopleSoft and JDE solutions will be able to extend their IT infrastructure with the SAP NetWeaver platform, which includes connectors for JDE and PeopleSoft solutions.
As a result, these organisations will benefit from an integration of their entire IT with one open platform that supports business processes across the company, said SAP.
As part of the deal customers will have to license mySAP ERP or other mySAP Business Suite solutions. SAP said "licence terms will provide for substantial recognition of the value of PeopleSoft and JDE software licences, providing companies with the additional comfort of investment protection".
SAP said there are around 2,000 companies worldwide running SAP solutions in combination with PeopleSoft and JDE solutions.
"Our first priority is assuring SAP customers that their relationship with SAP protects them from this disruption," said Bill McDermott, chief executive officer of SAP America.
"It is clear that companies running PeopleSoft and JDE solutions have serious concerns about the future of those software packages and how they will be supported,"