Glasgow city council is moving all its communications onto a single network as part of the £42m contract with telecoms provider Thus.
Thus will replace Glasgow’s existing communications structure with an Ethernet-based converged voice and data network to deliver IP telephony services across more than 330 council sites.
This VoIP (voice over IP) solution may then be extended to external communications that will allow council staff to make free or cheaper voice calls to other organisations. The contract is also designed to allow the council to move towards higher bandwidth connections for staff and video conferencing on council desktops.
The new network is fully managed by Thus and the supplier will work with Glasgow to provide technology strategy development, staff training, inventory management and project management.
In addition, the network is designed to make it easier for Glasgow residents to communicate with the council. The new network will include the provision of internet-enabled public kiosks and the ability to be contacted via SMS on mobile phones.
Glasgow ICT spokesman Bailie Alan Stewart said: "This project will also support a number of other major council projects, including making huge savings through streamlining our human resources and financial processes, the development of a new website, our e-care programme, and a range of projects involving remote and mobile communications."
Thus chief executive Bill Allan said the council did not choose Thus on cost alone. He said the scalability of the network was key to the council, so that it could protect its investment.