- Clinical ownership - obtaining the agreement of clinicians to use IT was seen as the most pivotal action for the NHS
- Too stringent application of confidentiality rules on electronic patient records could limit clinician time available for individual patient care
- Applying a uniform informatics blueprint throughout all NHS levels was viewed as imperative
- Substantial investment was called for to further raise employee and public awareness of the positive implications of informatics investment.
A spokesman for the British Computer Society said the programme, if appropriately developed, would "fundamentally improve patient care in the NHS."