Opsware, which automates manual functions of Web site maintenance, forms the basis of Loudcloud's business of deploying, managing, and monitoring e-commerce systems. The new Managed Services 3.0 features automate the installation of patches, audit systems for typical vulnerabilities, and set up and configure security monitoring systems.
Before new servers are deployed, Server Security Auditing performs a 40-point security inspection to examine key settings, including user accounts and privileges, password strength, unauthorised remote administration services and event logging. The company claims that automation allows a server audit that would take more than two hours if done manually to be completed in less than 15 minutes.
The Patch Management System detects and deploys patches as they become available, allowing preventative measures to be applied more rapidly than if manual discovery methods are used.
The Security Monitoring System provides ongoing surveillance of the network to detect malicious activity at the host level. It checks system logs and alerts the Loudcloud Operations Centre of suspicious activity. It looks for more than 15 different alerts, including unauthorised password and policy changes and authentication failures. Loudcloud's security engineers draw on information captured by the system when responding to incidents.