Financial services group LV= renews outsourcing contract

Insurance and investment company LV= has extended an IT services contract with Atos Origin.

The company, previously known as Liverpool Victoria, has...

Insurance and investment company LV= has extended an IT services contract with Atos Origin.

The company, previously known as Liverpool Victoria, has committed to another four years of IT services to support its policy administration, renewals processes and on-line applications.

Atos Origin has been supplying LV= since 2008 and has given it the IT know-how to launch new financial packages and deliver them through aggregators such as Moneysupermarket.com and Comparethemarket.com.

Bryn Barlow, vice-president for financial services at Atos Origin UK, said the deal helps LV= ensure that technology continues to enable further business growth and high-quality services for its customers.

Atos Origin is providing mainframe and mid-range hosting services for LV= from its datacentres, which use energy-efficient and smart cooling technologies to minimise the impact of IT on the environment.

LV= is harnessing IT in many parts of its business. It is using Web 2.0 technology to improve its recruitment process and its dependency on recruitment agencies

It has expanded its workforce from 2,000 to about 3,700, and brought its HR function inhouse.

LV= has also created a web portal to offer advice to the public.

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