Security supplier Websense has published the 10 commandments for businesses to adhere to if they are to get the best out of web 2.0 technologies:
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- Survey employees and understand how they use web 2.0 - Different user groups need different things
- Agree and define your company policy - Have an opinion, then document this philosophy
- Monitor web 2.0 usage (inbound and outbound) - To protect employees and corporate assets
- Ensure 'inclusive' policies - Corporate policy should apply to all user groups, all roles and fixed vs. mobile
- Secure employee corporate identities - Do you want corporate identities posted on social networks?
- Don't assume old issues are no longer issues - Pornography, gambling and hacking content is rife in the web 2.0 landscape
- Protect internal confidential data from leaking out - One of the biggest hidden dangers of web 2.0
- Mitigate inbound malicious threats - Threats have become more targeted towards web 2.0 platforms
- Consider mandatory disclaimer usage - To differentiate employee personal views from company views
- Measure all aspects of points 1-9 - web 2.0 has huge potential, but ensure you can measure ROI on any spend/cost items
Ross Dyer, technical manager at Websense, said web 2.0 exposes businesses to new risks. "Through social networking sites and other interactive online services, employees are creating content and, in moments, sharing it with thousands of others. Content on these sites is extremely dynamic and personalised, so it often flies under the radar of legacy security systems. To embrace web 2.0at work, business needs a solution that canprotect their essential information," said.