In Depth

In Depth

Enterprise software

• FSO not UFO

  Laser technology is a fast growing market in last mile communication networks, but many still see it as a space age extravagance....  Continue Reading

• In fear of Web services

  The hype tells us that Web services are the future, but so far few user companies have adopted the technology. Are you right to...  Continue Reading

• The mainframe killer carves itself a niche

  Despite the hype when it was launched, Windows 2000 Datacenter has not taken the mainframe market by storm. However, it has found...  Continue Reading

• Oracle boosts 9i with XML

  Oracle is promising to streamline business intelligence, database management and improve the efficiency of database installations...  Continue Reading

• Go the extra mile

  The sports arena is challenging but rewarding and it's where broadcasters and participants demand the benefits of IT. VARs that...  Continue Reading

• Should you be using Windows XP?

  The latest version of Microsoft's Windows operating system offers a way in to 64-bit computing and Web services. But should your...  Continue Reading

• What is Computer Associates for?

  IT Today editor Gary Flood reports on new directions and the latest technology from the CA World conference in Florida.  Continue Reading

• Know your enemy

  Computer Weekly asked five of the world's leading IT security experts from business and academia to identify what they consider...  Continue Reading

• The World Cup at work

  Warning: the daily grind could seriously damage your enjoyment of World Cup 2002. To make sure that none of you miss out, Mark...  Continue Reading

• Now's the time to negotiate a better IT deal

  The downturn in the economy means Merrill Lynch can buy enterprise IT and services far more cheaply.  Continue Reading

• Birth of the wireless application intergration provider

  A new service market is emerging as IT applications go wireless  Continue Reading

• The street corner: End-user interest in enterprise applications surges in Q1

  Following a long hiatus, end users are beginning to seriously evaluate enterprise software again. During the first quarter of...  Continue Reading

• A one-stop shop for the bereaved

  Wolverhampton Council's e-bereavement project  Continue Reading

• Oracle 9i release 2: finally more than a database company

  Eric Woods gives a preview of the new features in Oracle 9i, and explains how Oracle may at last be meeting its potential in two...  Continue Reading

• Case study: Web services in action

  One of the key benefits promised by Web services is the future-proofing of development work. The London Business School intends...  Continue Reading

• How was the CRM roll-out for you?

  Most CRM roll-outs require the primary involvement of the marketing department. Here Computer Weekly talks to the IT manager and...  Continue Reading

• Hitting the target

  Enterprise incentive management is the new buzz phrase to keep sales teams smiling: it calculates their commission from ERP...  Continue Reading

• What your inbox says about you

  Will Brown, chief technology officer at Telecom One, talks to Monica Seeley about how he runs his e-mail without letting it run...  Continue Reading

• Will Web services actually work?

  You've heard the hype, now discover the real-world opportunities and challenges Web services present.  Continue Reading

• The business benefits of Web services

  Users stand to win cost cuts and efficiency gains from Web services, but only if they can manage the complex software...  Continue Reading

• An introduction to Web Services

  As more and more companies jump on the Web services bandwagon, definitions of the technology are becoming increasingly nebulous....  Continue Reading

• Boot camp offers IT exams at the double

  Imagine a boot camp full of ITers. The regime is 24x7, standards are high and there is no fraternising with anyone from the...  Continue Reading

• Analysts question airlines' commitment to five-year biometric smartcard plan

  After the excitement of last week's bio-smartcard announcement industry analysts bring us back reality. Nick Huber reports  Continue Reading

• Write once, run anywhere?

  Java is said to offer cross-platform compatibility, but Sun still controls the language, writes Nick Langley  Continue Reading

• Squeezing it all in

  Are your servers bursting with months-old data that you dare not delete? Is your basement bulging with old tapes? Karl Cushing...  Continue Reading

• Call the IT doctor before you declare the patient dead

  IT directors facing calls from users to replace software or equipment should first check that they know how to use existing kit....  Continue Reading

• C++: a modern classic

  Despite having roots in the 1970s, C++ is as modern as Java or C#, writes Nick Langley  Continue Reading

• Industry warned it faces a "dire shortage of IT testers"

  The IT industry is facing a "dire shortage" of experienced testing professionals, according to testing specialist ImagoQA, which...  Continue Reading

• Is voice-activated IT worth its Salt?

  Microsoft is set to adopt a system that will enable pervasive voice-activated computing, says Jack Schofield.  Continue Reading

• Automating payments

  The invoice is in the post, but for how much longer will the postal service be used? Philip Hunter takes stock of mobile payments...  Continue Reading

• How to keep Web customers coming back

  Computer Weekly asked 10 suppliers to provide their top tip to improve your online business. Here are their responses.  Continue Reading

• Getting the best deal out of Oracle

  With the current furore over Oracle's licensing practices, what should Oracle users be doing to get their house in order and put...  Continue Reading

• The original open software

  Long before Linux, Unix showed that operating systems could break free of suppliers, writes Nick Langley  Continue Reading

• Web3D: still only virtual?

  User apathy and industry greed may doom three-dimensional Web navigation to failure. By Glynn Moody.  Continue Reading

• Enterprise multicast networks - time to switch on?

  Emily Giddings, research analyst at Ovum, examines the reasons why multicast Internet technology is not being used and whether it...  Continue Reading

• Looking after the simpletons

  IT support staff are constantly rescuing dim-witted users, but don't expect any thanks, writes Nick Langley  Continue Reading

• Cisco beats universities to lift the BCS coding trophy

  Cisco Systems has become the first industry team in three years to win the BCS Programming Competition, writes John Kavanagh.  Continue Reading

• Is Linux the right choice for SMEs?

  Cheap software is a top priority for SMEs so software which is effectively free, like open source, would seem an obvious choice....  Continue Reading

• Defend your systems

  The threat to corporate IT systems from viruses, crackers and dim-witted users continues to grow. The trouble is, there is no...  Continue Reading

• Take a top-down approach to SLAs

  Armed with a wad of service level agreements (SLAs) from his suppliers, an IT manager may feel that every ingredient in the...  Continue Reading

• Browsing by design

  We've all seen Web pages that look like they've been thrown together in someone's bedroom. Danny Bradbury explains how to build a...  Continue Reading

• It's time to get your entries in for the BCS IT Awards

  The BCS IT Awards, which celebrate their 30th anniversary this year, are now open for entries, writes John Kavanagh.  Continue Reading

• Harnessing the Web

  Sue Norris explains why your knowledge management system is only as good as the data it contains.  Continue Reading

• E-Business Excellence Awards

  Forget all the flak it's taken: knowledge management is a valuable business tool. If you don't believe us, take a look at the KM...  Continue Reading

• Strategy: Handle with care

  Customers are not always content to send a help request or a complaint into the ether. Andy Favell explains how you can build an...  Continue Reading

• Strategy: Shopping around

  What's on your security shopping list? Karl Cushing suggests a few choice items.  Continue Reading

• The data layer

  The Semantic Web could revolutionise the way we use the Web. But in the short term, it could boost your knowledge management...  Continue Reading

• New JD Edwards chief focuses on customer base

  Bob Dutkowsky, new chief executive of enterprise software maker JD Edwards, speaks to CW360.com about his company's future focus...  Continue Reading

• One small step

  With the government encouraging SMEs to get on-line, enterprises are ready to cross into e-commerce. By aligning their services...  Continue Reading

• Oracle accused of fudging licence policy

  Chairman of the UK Oracle User Group, Ronan Miles, is seeking a clarification of Oracle's licensing policy after leading US...  Continue Reading

• A layman's guide to Web services

  Ever thought your applications team could become a revenue stream? That is effectively what Web services is about, as long as you...  Continue Reading

• The people's operating system

  Linux is an attractive proposition for a quarter of the world's population. Venetia Thompson finds out why  Continue Reading

• Novell's Stone promises to stop whiningand beat Microsoft at its own game

  Chris Stone returned to Novell this month as vice chairman after having left the company in 1999. After opening the company's...  Continue Reading

• Sun shines legal spotlight on its nemesis

  It is fairly standard for an IT company to have a news section on its Web site. For larger operations, it might also be common to...  Continue Reading

• David Anderson, UK managing director, InStranet

  
  
  What have you got in your pockets?
  Coins, mobile phone and some business cards.
  Who would you most like to have a date with?
  It would...  Continue Reading

• Has Unix joined the dinosaurs?

  Next to Linux and Win2000, the original open alternative to proprietary operating systems is starting to look like legacy, writes...  Continue Reading

• Which way for Windows?

  What chance have users got when even the industry analysts cannot agree on which version of Windows to adopt? Nick Langley looks...  Continue Reading

• Unlimited memory

  Although it will undoubtedly bring huge performance benefits, there is a a lot of hype surrounding 64-bit Unix. Frank Booty finds...  Continue Reading

• Rejuvenating the mainframe

  With z/OS, IBM aims to bridge the gap between the mainframe and e-business, but is it just a 13% more expensive name for OS/390?...  Continue Reading

• The problem with customer relationships

  A CRM system can boost sales and profits, but many CRM initiatives are doomed to fail. Cath Everett finds out why a major...  Continue Reading

• February round up

  Businesses warned over Wireless Lan weaknessTens of thousands of UK businesses need to reconsider their use of wireless...  Continue Reading

• Citrix to provide portal access to networks from anywhere

  Citrix aims to give users access to corporate systems from anywhere in the world with a new family of portals and alliances that...  Continue Reading

• Keep track of software licences

  Beware, your unpaid licence fees will find you out - and when they do you will have to pay dearly for them  Continue Reading

• Industry makes a strong challenge for coding cup

  Industry teams have won three of the five heats in the 18th annual BCS Programming Competition - putting IT companies well in the...  Continue Reading

• End of software, end of handouts

  Eighteen months ago the term dotcom was a byword for massive business potential, whereas today it implies "approach at your own...  Continue Reading

• Town hall Web sites: not bad but could do better

  E-government: A comprehensive survey by the local authority IT managers' body Socitm has found that town hall Web sites are...  Continue Reading

• Abbey keeps Web page-count lean to keep customers keen

  Daniel Thomas reports on how a wide-ranging review of e-commerce sites found that users were suffering from "Net-blur" because of...  Continue Reading

• SAP Portals Enterprise Unification Portal

  Butler group analyst Darren Lightfoot looks into the effectiveness of SAP Portals within large businesses  Continue Reading

• Access is power

  Organisations are increasingly attaching importance to giving their staff access to office-based systems while they work away...  Continue Reading

• Don't bet the business on technology

  There are only three major database suppliers these days, with two relatively minor ones standing out from the generic "other"...  Continue Reading

• Too often IT carries the can

  Many CRM failures have little to do with flawed technology and more to do with decisions made outside IT  Continue Reading

• On the campaign with Big Bill

  Bill Gates flew to San Francisco to launch the latest component of his Web services initiative earlier this month. Danny Bradbury...  Continue Reading

• Memories of an e-mail inventor

  Certain pivotal moments have been immortalised in communications history, such as Alexander Graham Bell's rather perfunctory...  Continue Reading

• Users weigh options with new MS environment

  Migration tools are available to help developers port their existing applications to Microsoft's new Visual Studio .net...  Continue Reading

• Got .net yet?

  The Visual Studio.net development tool offers value-added resellers, bespoke software developers and system integrators a way to...  Continue Reading

• Internet security: don't panic yet says new ICANN security chief

  The software that runs the Internet's addressing system is among the world's most vulnerable systems to hacker attack.  Continue Reading

• We've got to rebuild trust, says Microsoft security chief

  Microsoft UK's new chief security officer discusses how he will tackle polices, openness and feature creep.  Continue Reading

• Easy guide to purchasing PCs

  Desktop procurement has traditionally been a headache for IT managers - but a few simple tricks will save you trouble in the long...  Continue Reading

• Speak up for services on the Web

  Speech recognition technology is getting cleverer by the day and could prove ideal for tomorrow's interface with the Web. Already...  Continue Reading

• The revolution is still some way off

  Web services have won plenty of attention as the major IT suppliers declare strategies to enable the interoperability of...  Continue Reading

• Council uses Bacs to take control

  Castle Morpeth Council benefits from implementing its own Bacs payment system.  Continue Reading

• Writing is on the wall for library's shelves

  As a digital version of the oldest known English language Valentine's Day message goes up on its Web site, James Rogers looks at...  Continue Reading

• Make sure you know what you're worth

  If the prospect of conducting a software audit doesn't fill you with glee maybe knowing that it could slash your IT costs will...  Continue Reading

• The search for a software super model

  The problem for users is that there are as many models for software licensing as there are products. And it's going to get worse.  Continue Reading

• Next generation Internet lands

  After years in development, the next version of Internet Protocol (IP) is finally seeing its first live implementations.  Continue Reading

• Winter Olympics IT chief wants a perfect 10

  The Winter Olympics opens today, Friday (8 February), and will put to the test an IT system that has taken a consortium of 16...  Continue Reading

• An ABC guide to data migration

  To achieve an effective migration to a new system, first invest some time and effort in cleaning your data  Continue Reading

• Monkey impressionist is IT's strongest link

  Twelve years of IT knowledge was unlikely to help Ben Baskaran when he faced the formidable Anne Robinson on TV gameshow The...  Continue Reading

• Working towards the paperless office

  Cambridgeshire Council uses CRM to ease the burden of keeping paper files on 12,000 new students a year  Continue Reading

• Microsoft on the spot

  Lindsay Clark talks to Microsoft's UK managing director Neil Holloway about the impact of the company's licensing changes  Continue Reading

• Linux still missing enterprise components

  While suppliers are saying Linux is ready for big business, the reactions from potential customers are mixed.  Continue Reading

• Can Red Hat win the Web for AOL?

  Web services are the future. Talk to Gartner and its analysts will tell you that next year profits from Web services will race...  Continue Reading

• Police dangle a smartcard

  Met scheme rewards kids in Southwark with smartcard points for good behaviour.  Continue Reading

• Shall we Gopher it again?

  The alternative to the Web has been reborn as an open source project  Continue Reading

• A one-stop shop for e-business?

  Oracle claims its E-Business Suite provides 75% of the functionality to run e-business.  Continue Reading

• Wireless companies seek corporate killer app

  Three wireless infrastructure companies have announced different approaches to finding the killer applications that will drive...  Continue Reading

• SOAP

  It's nice to know those higher up the channel have such a positive opinion of their reseller partners. One distributor Soap was...  Continue Reading

• Spaced out storage

  Storage virtualisation promises to be the next IT boom, liberating users from complex data management and taking storage into a...  Continue Reading

• Keeping an open mind

  What are the benefits of using Linux - Karl Cushing unwraps a company that is reaping the rewards of an open source...  Continue Reading

• Using the Web to change attitudes

  The Scottish Executive is using a new Web site to raise awareness of domestic abuse.  Continue Reading