Worcestershire NHS Trust outsources to Computacenter

Worcestershire Acute Hospitals NHS Trust is enabling its member organisations to share IT following a managed services deal with Computacenter

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Worcestershire Acute Hospitals NHS Trust is enabling its member organisations to share IT following a managed services deal with Computacenter.

The county’s three Clinical Commissioning Groups (CCGs) – Redditch and Bromsgrove CCG, South Worcestershire CCG, and Wyre Forest CCG – will share the service.

The agreement sees Computacenter provide 24-hour remote and onsite support to 9,000 NHS staff at 160 sites in the county, including hospitals, health centres and GP surgeries.

The trust, which provides hospital-based services to a population of more than 550,000 people, said the service will help it reduce IT downtime and consequently improve patient care.

“The new shared ICT services contract will enable us to improve efficiency, patient safety and health outcomes by minimising ICT downtime and disruption for clinical and administrative staff,” said Worcestershire Acute Hospitals NHS Trust ICT director James Longmore.

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The first phase of the service went live in December 2014 and will continue to be rolled out during the rest of 2015.

Computacenter will manage and maintain the 500 servers, thousands of networking components and 600TBs of storage that makes up the trust's IT infrastructure. It will also introduce modern IT, such as mobility, desktop virtualisation and secure information sharing. 

As part of the five-year contract, enhanced connectivity for the county’s GP surgeries, as well as unified communications for community and mental health workers, will be provided.

Worcestershire Acute Hospitals NHS Trust will also work with Computacenter to modernise datacentre operations. The trust employs more than 5,500 people and has an annual turnover of more than £360m.

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