Insurer Allianz UK has deployed Rumba terminal emulator software from MicroFocus to provide mainframe-based policy...
administration system for the broker business.
The existing mainframe-based insurance application included modules for managing new business, renewals and claims.
The application is used extensively by Allianz’s call centre agents, service users and underwriters.
The Rumba terminal emulator is being used by Allianz to securely update its mainframe technology.
"The application has been refined over the years and works exactly as it should, but deploying Rumba has delivered improved productivity and efficiency via macro functionality, keystroke recording, personalised reminders and bookmark features," said Adam Rates, senior IT manager at Allianz UK.
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Rates said the Rumba tool works well at Allianz: "For many years Rumba has given us great performance. It runs effortlessly and without any problems. Our regular market assessments have always come out in favour of continued use of Rumba and our recent upgrade is testament to our ongoing commitment. We envisage using Rumba far into the future."
According to MicroFocus, Rumba provides secure host application connectivity. Users are able to connect to a mainframe via Windows, an iPad or a web browser. It provides drag and drop controls, keyboard mapping, macros and script creation and profile customisation. It also integrates with Microsoft Office and provides and user personalisation features.