Prime minister Gordon Brown says the growing use of information technology is an important factor in people's rising aspirations, and has led to UK citizens demanding more in terms of public services.
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Speaking at the e-Government national awards in London last night, Brown congratulated the more than 500 nominees for their use of IT to help meet public expectations.
"Technology enables us to try things out and ultimately do things differently," the prime minister said.
The awards, independently run by PublicTechnology.net, are the UK's highest level commendation for technology-driven public services.
Christopher Histed, chief executive of PublicTechnology.net, said, "The winners and finalists prove that technology-driven services really do deliver massive value to the UK. There can be no doubt that the UK is delivering a world-class e-government."
Winners included Birmingham City Council, Fire Services College, Vehicle and Operator Services Agency, Joint Academic Network, Scottish Government, Samaritans, UKvisas, Wakefield Metropolitan District Council, NHS purchasing and supply agency, and Brighton and Hove City Council.