RBS and NatWest launch e-statements


RBS and NatWest launch e-statements

Karl Flinders

Online banking customers of Royal Bank of Scotland and NatWest can receive their statements electronically rather than on paper, after the banks launched e-statement services.

Customers can opt out of receiving paper based statements and receive them electronically through online banking.

David Gillespie, director of retail markets at NatWest, said, "The introduction of paperless statements means customers can keep tabs on their expenditure and their account balance with the minimum effort, as well as cutting down on the amount of paper they receive through the post."

"The bank is also introducing an instant access service to make it easier for customers to bank online.

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