Alliance & Leicester updates ATM network for deposits


Alliance & Leicester updates ATM network for deposits

Antony Savvas

Alliance & Leicester is installing NCR Intelligent Deposit ATMs at all its 250 branches.

Alliance & Leicester (A&L) will be the first bank in the UK to install ATMs across its entire branch network with NCR's Intelligent "No Envelope" Deposit functionality for cash and cheque deposits.

Following a successful pilot last year, 260 NCR Personas Intelligent Deposit ATMs will be available across all 250 A&L branches by the end of 2007.

A&L will also use NCR's APTRA self-service software, second-line maintenance and installation services.

Tim Neal, senior manager for A&L's retail network development, said, "Customers like being able to self-serve for a wide array of quick, routine transactions and find the NCR Intelligent Deposit ATMs very easy to use. This frees up our staff to meet customer demand for specialist advice on a wide range of mortgage, savings and insurance products."

NCR research shows that its Intelligent Deposit feature can reduce queuing at the teller by up to 40%. Up to 200 banknotes can be inserted into the NCR ATM in one transaction, without the need for a deposit envelope.

Cash deposited can be immediately credited to the customer's account. Cheques can also be fed directly into the ATM. An image of the cheque is then printed on the customer's receipt. Cash withdrawal is also available on the same unit.

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