TechTarget

British Red Cross deploys wireless messaging to quicken relief response times

The British Red Cross Society is streamlining its response times to emergency services and local authorities during major incidents using a wireless system from PageOne.

The British Red Cross Society is streamlining its response times to emergency services and local authorities during major incidents using a wireless system from PageOne.

The British Red Cross in Cornwall, Devon, Dorset, Somerset and the Channel Islands is using the new wireless messaging system.

With PageOne's paging system, the British Red Cross is able to respond to emergencies instantly and more effectively. Traditionally, the British Red Cross would have undertaken a phone-round to see which volunteers were available to offer emergency support, and then another phone-round to deploy volunteers, which can lead to delays.

John Blake, emergency response assistant at British Red Cross, said, "The paging system was extremely well received from both staff and volunteers, who saw it as an enabler and invaluable tool in allowing them to respond immediately and effectively."

PageOne's technology was used to alert additional first aiders following heavy rains at the recent Glastonbury festival, and during the summer flooding in Gloucestershire, where teams were mobilised to aid evacuations and distribute food and water.

PageOne owns and operates a UK-wide paging network and provides business SMS messaging solutions via its PageOne Paging and PageOne Connect platforms.

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