IT managers can spearhead efficiencies in their companies by using open standards Eclipse-based tools to restructure their business processes.
One company that has taken this approach is global travel provider Maritz Travel.
The firm will use Lombardi Software’s Teamworks tool to optimise its business processes, primarily so it can offer its customers a better service.
Teamworks is based on Eclipse, and Maritz plans to use it to optimise core processes which include proposal development, sourcing, pricing and attendee management.
Teamworks is a software modelling platform, which enables the user to design, execute and improve business processes.
The product has a web portal interface through which individuals can collaborate in the process management exercise, and thereby have an input into how processes work. Lombardi users include Dell, Hasbro and Pfizer.