IT decisions 'will be made offshore'

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IT decisions 'will be made offshore'

Bill Goodwin

Businesses will outsource a growing proportion of their IT management decisions to offshore suppliers, the trade body for Indian suppliers has predicted.

The National Association of Software and Service Companies said businesses were increasingly delegating management decisions about their IT to offshore specialists as IT outsourcing "moves up the value chain".

"The industry has matured significantly in the last decade. From single jobs that used to be outsourced, we are seeing an increasing trend for whole programmes to be outsourced to India," said Rajeeve Sawhney, convenor of Nasscom's UK chapter.

Businesses were beginning to ask offshore suppliers to solve business problems, he said.

The trend could have profound implications for IT professionals in the UK, putting them under pressure to develop higher-value business and managerial skills in addition to technical skills.

American companies are leading the way, but Nasscom predicts British companies will follow.

Sawhney said Indian offshore companies had tightened their grip on security after criminals were exposed touting personal information about UK citizens gleaned from Indian call centre IT systems earlier this year.


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