BT has won a £101m network management and disaster recovery contract from Bank of Ireland, which will involve MPLS (multi-protocol label switching) technology to deliver quality of service to the bank.
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The seven-year contract covers the bank’s voice, data, internet and disaster recovery requirements, and will involve a "small number" of Bank of Ireland staff transferring to BT to help deliver the service package.
Bank of Ireland’s decision to outsource its telecoms follows the decision to outsource its IT infrastructure to Hewlett-Packard, wtih which BT will now work closely to deliver converged solutions.
The introduction of MPLS allows BT to make sure the most mission-critical applications and the most important users on the network at any given time have the best network experience.
MPLS can identify where packets of data are travelling from and to which location, to make sure previously designated priority network traffic arrives when it should and in the right format.