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HTC defends HD7 handsets after antenna problems reported

Jenny Williams

HTC has spoken out against internet reports that claim HTC HD7 handsets suffer from antenna 'death grip' problems, similar to those experienced by Apple's iPhone 4 users.

Several YouTube videos that circulated the internet show the HTC HD7, which runs Microsoft's Windows Phone 7 operating system, dropping T-Mobile signal when held by the user at the bottom of the handset.

In a statement, a HTC spokesman said, "Quality in industrial design is of key importance to HTC. To ensure the best possible signal strength, antennas are placed in the area least likely to be covered by a person's face or hands while the phone is in use."

"However, it is inevitable that a phone's signal strength will weaken a little when covered in its entirety by a user's palm or fingers. We test all of our phones extensively and are confident that under normal circumstances reception strength and performance will be more than sufficient for the operation of the phone when network coverage is also adequate," the spokesman continued.

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Computer weekly says...

Computer Weekly tested a HTC HD7 handset on the 02 network in the Computer Weekly office. It was not affected by signal problems unless the antenna, located at the bottom of the handset, was completely covered.


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