BMC has acquired UK IT management tools firm Tideway as it builds its strategy to support IT management for cloud computing.
Jim Grant, senior vice-president of strategy at BMC, said, "IT management needs to focus on what is relevant to the business and provide an [IT] service. Cloud computing is a dynamic way to deliver these services to the business."
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He said BMC plans to adapt its business service management (BSM) strategy for managing physical hardware to support cloud-based IT services. BSM is BMC's terminology for managing the IT behind a business process.
"Virtualisation can be made more powerful through BSM," Grant said, adding that BMC is working on products to automate physical and virtualised computing capacity in a workflow-based way.
One of the areas BMC is focusing on is how to provide capacity management in a virtualised environment. "Cloud computing is too dynamic for traditional system tools to support. We can provide real-time analysis of system management events to support capacity planning," Grant said.
Without effective capacity planning, IT departments will be unable to assess the impact of adding more virtual machines on physical server hardware.
Tideway has an important role to play, Grant said. It provides automatic discovery of an IT infrastructure, which allows IT managers to categorise what they have. It can also work in a virtual environment, to help IT managers combat virtual server sprawl, where IT departments lose track of virtual machines.