Issue OverviewComputer Weekly - 12 August 2013
In this week’s Computer Weekly, we look at the latest developments in smart home technology and the opportunities it presents for businesses. Our new buyer’s guide examines the options for setting up an enterprise app store. And we find out how in-store tracking technology could improve the retail experience for shoppers. Read the issue now. Access >>>
Premium Content for Free.
Case Study: Frontline builds contact centre business on Callmedia
by Alex Scroxton
Customer service and call handling specialist Frontline relies on Azzurri’s Callmedia contact centre platform to provide first-line support to customers
How to make IT governance work
by Axel Rittershaus
Governance is undoubtedly an important subject for any organisation, but what does it really involve?
- Case Study: Frontline builds contact centre business on Callmedia by Alex Scroxton
More Premium Content Accessible For Free
The lost opportunity – assessing the impact of OTT services
In this special report for Computer Weekly readers, Juniper Research looks at the challenges and opportunities facing mobile operator business models.
Cloud enabling the banking industry
This report explores how the banking industry architecture network (Bian) service landscape may be used to define a comprehensive commercial ...
CW Buyer's Guide to Enterprise Collaboration
In this 10-page buyer's guide, Computer Weekly highlights what the IT leader needs to know to decide on the future of the organisation's ...