Issue OverviewComputer Weekly - 12 August 2013
In this week’s Computer Weekly, we look at the latest developments in smart home technology and the opportunities it presents for businesses. Our new buyer’s guide examines the options for setting up an enterprise app store. And we find out how in-store tracking technology could improve the retail experience for shoppers. Read the issue now. Access >>>
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Case Study: Frontline builds contact centre business on Callmedia
by Alex Scroxton
Customer service and call handling specialist Frontline relies on Azzurri’s Callmedia contact centre platform to provide first-line support to customers
How to make IT governance work
by Axel Rittershaus
Governance is undoubtedly an important subject for any organisation, but what does it really involve?
- Case Study: Frontline builds contact centre business on Callmedia by Alex Scroxton
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