Issue OverviewComputer Weekly - 12 August 2013
In this week’s Computer Weekly, we look at the latest developments in smart home technology and the opportunities it presents for businesses. Our new buyer’s guide examines the options for setting up an enterprise app store. And we find out how in-store tracking technology could improve the retail experience for shoppers. Read the issue now. Access >>>
Premium Content for Free.
Case Study: Frontline builds contact centre business on Callmedia
by Alex Scroxton
Customer service and call handling specialist Frontline relies on Azzurri’s Callmedia contact centre platform to provide first-line support to customers
How to make IT governance work
by Axel Rittershaus
Governance is undoubtedly an important subject for any organisation, but what does it really involve?
- Case Study: Frontline builds contact centre business on Callmedia by Alex Scroxton
More Premium Content Accessible For Free
A guide to storage and virtualisation
Virtualisation brings benefits to the datacentre, but it also brings big changes to storage provisioning and management. We look at the key ...
Agile Foundations – the Agile Manifesto
In this extract from their book, Agile Foundations, Peter Measey and Radtac explain the key principles of the Agile Manifesto.
Big Data BlackOut: Are Utilities Powering Up Their Data Analytics?
This report from Capgemini Consulting identifies a disparity between the utilities industry's perception of big data analytics and its implementation...