Global law firm Linklatershas
implemented a network discovery andapplication-dependency mapping toolacross 30 offices in 23 countries to gain a clear and
accurate view of its IT infrastructure.
"We spent considerable time doing manual checks as we did not
have a clear view of existing servers and relationships between the
hardware, the applications on them, and the network
infrastructure," said Simon Gilhooly, head of global technical
systems at Linklaters.
The firm said it chose Tideway Foundation from
Tideway Systems because, unlike competing products, it did not
require any existing server monitoring and network management
systems to be replaced or the installation of software agents
throughout the network.
"Agentless tools do not install anything on servers and clients,
making them easier and faster to implement. It also enables them to
cover more of the infrastructure, including previously unknown
servers, because you cannot install an agent on a server you do not
know you have," said Gilhooly.
Linklaters had relied on spreadsheets filled in manually by IT
teams to get an overview of the infrastructure. The mapping tool
allows it see exactly what hardware is deployed and pinpoint the
cause of incidents quickly, said Gilhooly.