And the winner is
On the face of it, Google Business Apps is more straightforward in terms of set-up and overall management. Plus, many small business users may never have come across SharePoint and Lync (Microsoft's messaging and collaboration component) before, so that may be off-putting. On a practical level, Google's structured support and help options outstrip Microsoft's "self-service" help offerings. But overall, it is hard to pick a clear winner.
Microsoft has launched its new cloud-based version of the widely used Microsoft Office, in the shape of Office 365, which includes the Office, SharePoint Online, Exchange Online and Lync Online products. Adrian Bridgwater looks at how it compares against Google Apps.