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South Yorkshire and Humberside police forces have awarded a joint contract for a multi-channel customer contact and resource management system to Sopra Steria.
The two police forces went out to tender for the system in November 2015, looking to award a contract worth between £11m and £41m. The contract is due to last for five years, with the option to extend twice for a further 12 months.
According to a contract award notice, the police forces received four tenders, settling on Sopra Steria as their supplier.
The system will work across South Yorkshire and Humberside as the police aim to increase collaboration between the forces.
The original tender document said that having a common IT system would provide a platform for business areas in both forces to rethink the way the police service operates and is structured.
“It would allow an opportunity to rationalise and align business processes and activities to provide a more cost-efficient and an increasingly effective operational delivery platform for the police and its partners,” the document said.
Although the framework contract will initially be for South Yorkshire and Humberside, it will also be made available to the rest of police forces in the north-east England to facilitate further collaboration.
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The police forces in the region have been working together for a few years now, as part of the Joint thinking, Joint Working project, which aims to collaborate on a range of policing issues to deliver capacity and capability in specialist and strategic areas.
As part of the project, Yorkshire and Humberside police forces are working collaboratively on restructuring human resources and ICT, while the two other forces in the area are looking at potential savings of joining up the tackling of serious and organised crime.
In 2014, South Yorkshire and Humberside police forces implemented a joint enterprise resource planning (ERP) system. ..........................