Nortel and IBM today announced plans to offer a new software standard that easily brings together their business applications and processes with the latest unified communications and collaboration tools.
IBM and Nortel will sell communications technology comprised of services and hardware platforms including IBM BladeCenter and System x servers. Together, Nortel and IBM are initially targeting companies in the healthcare and retail markets.
As part of this announcement, Nortel's software will be integrated with IBM's unified communications and collaboration platform, Lotus Sametime. Through this integration, businesses will be able to add advanced communication and collaboration offerings including capabilities like click to call, click to conference, telephony presence and shared directory services. For example, with Lotus Sametime and the Nortel software based foundation environment, a customer could see if a contact's phone is in use without leaving the Lotus Sametime client.
"It is becoming increasingly critical for companies across all industries to use a combination of voice, video and data services and technologies as a way of communicating in a global market," said John Soyring, vice-president of Solutions and Software at IBM.