Phil Sayer has become the new chairman of the Communications Management Association, as the organisation plans to further pressure regulator Ofcom and the government over the poor state of UK broadband.
The new chairman is hoping the CMA will reflect the changing skills of its membership.
"We have to remember that the skills range of our existing and prospective members is far wider now, as responsibilities largely don’t stop at the PBX. Their jobs now take in network management, security and IT integration," he said.
Sayer is also keen to make sure that Ofcom and the government continued to closely monitor the broadband access market, where he feels the UK is lagging behind.
"The government may be impressed with more than one million broadband users with 512kbps access, but this has come around three years too late - other countries are leaving us behind," he said.
Currently an independent telecoms consultant, Sayer previously worked as global head of telecoms at Reuters where he managed a telecoms budget of $500m covering 100 countries.
His previous role on the CMA board involved representing large corporate users.