The government-backed Broadband Stakeholder Group will announce the launch of three broadband user groups at its annual user conference next week, its chairman has revealed.
Keith Todd said the move is designed to counter scepticism from users unconvinced by the broadband argument, which has so far largely focused on the speed of Internet connections.
"The first step was to look at the infrastructure issues but now we want to look at users," he said.
"That is why we are establishing three user groups - one for business, one for the public sector and one for the individual."
Meanwhile the Broadband Stakeholder Group's annual report, published this week, will say that the number of households able to access broadband services has increased by 7% to a potential 67% in the past year.
This figure will encourage businesses hoping to engage consumers through broadband services.
According to the group retail broadband prices have fallen by more than 30% in the past year.