Keynote's new perspective gives Web site managers their own problems

Web site performance analyst Keynote Systems released new versions of its Website Perspective and Transaction Perspective tools...

Web site performance analyst Keynote Systems released new versions of its Website Perspective and Transaction Perspective tools this week, writes Eric Doyle.

Keynote bridges the gap between analysis and diagnostics by separating the various elements relating to Web site performance and displaying them in a graphical format that reveals details and trends.

By breaking down these issues, the differing needs of the IT manager, network manager and enterprise

manager can be served. By allowing problems to be quickly identified by the appropriate person, the system enables companies to maintain performance both on internal IP networks and on customer-facing, transactional e-commerce sites.

The biggest change in the new version of the software is the acknowledgement of the specific needs of these managers. Alarm thresholds can be set to alert different contacts depending on what information is critical to their sphere of control. For example, performance degradation is an issue for the network manager but it is not something a business unit manager wants to be directly involved in.

Other improvements include the setting of alarm cycles to be performed every five minutes and the ability to generate reports that highlight the three worst measurement locations and the three most common errors.

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