CRM strategies for SMBs
Keeping your customers happy is job number one. With CRM software, luckily, that job becomes a lot easier. Here we present our top five CRM tips for SMBs.
1. CRM: Ten questions to consider before buying
CRM is a big investment. Consider these strategic and technical questions before you take the plunge.
Read the full tip here
2. CRM suites suit SMBs
While a CRM system can make keeping track of customer and sales-related data a much easier proposition, finding one that's both scalable and affordable is no easy task for SMBs. Read the full tip here
3. CRM heeds to SMB call
CRM buyers at SMBs have long waited for CRM technology to mature and for prices to fall. Alas, CRM is here. Read the full tip here
4. Nine steps for successful CRM implementation: Check IT List
AMI Partners consultant Laurie McCabe provides a nine-step guide for successful CRM implementations. Read the full tip here
5. Web-based customer self-service: SMB Buying Decisions
Web-based customer self-service offers better insight into what customers want while saving SMBs a lot of time and money. Read the full tip here
