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March 2021

Trends in collaboration technologies

While it may be strangely comforting that the only certainty at the moment is uncertainty, this doesn’t help businesses with the planning they need to do over the course of 2021. But one thing they can be assured of is that business will go on. It might be undertaken in a way that was not planned for even as recently as this time last year and by people who will be based in and out of office premises, but it will go on. Yet even though the Covid-19 coronavirus pandemic has changed the way of work in ways no one could have foreseen, we are and will continue to be very much in the days of the hybrid workforce, with the flexible combination of remote and office-based working. Remote working now is just working – the networks and the collaboration, conferencing and unified communications tools are here to support it. Now companies need to evolve management plans around them. And there is no turning back on this. With organisations shifting to more flexible working practices, the ability for colleagues to work together effectively ...

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