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10 July 2018

Enhance efficiency by automating IT services

This article is part of the Computer Weekly issue of 10 July 2018

We look at the role of artificial intelligence and chatbots in IT service management.

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Features in this issue

Digital identity: Is the puzzle about to be solved?
by Lis Evenstad
Solving the digital identity problem is key to the future of the digital economy as a whole – but how close are we? Computer Weekly looks at what is happening with Gov.uk Verify, private sector involvement, and lessons the UK could learn from other countries
Barclays banks on DevOps to support 'all-in' move to AWS public cloud
by Caroline Donnelly
Barclays Bank reveals details of its plans to go all-in on the AWS public cloud through adopting the principles of DevOps
Enhance efficiency by automating IT services
by Zach Emmanuel
We look at the role of artificial intelligence and chatbots in IT service management

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