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Interview: David Walmsley, chief digital and technology officer, Pandora

This article is part of the Computer Weekly issue of 16 September 2025
Pandora’s chief digital and technology officer, David Walmsley, tells Mark Samuels how the jewellery retailer is building on a four-year digital transformation by adding agentic AI alongside a major overhaul of its back-end ERP infrastructure
Features in this issue
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Depression, anxiety, PTSD and suicidal thoughts: Post Office victims speak out
Report finds that former subpostmasters suffered and are continuing to suffer severe mental and physical problems due to their treatment by the Post Office
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Interview: David Walmsley, chief digital and technology officer, Pandora
The jewellery retailer is building on a four-year digital transformation by adding agentic AI alongside a major overhaul of its back-end ERP infrastructure