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In Luxembourg, government technology (govtech) is defined as technology that improves government services by facilitating collaboration among ministries – and by making it easier for citizens and businesses to interact with public administrations. Computer Weekly spoke with some of the people responsible for developing govtech solutions in Luxembourg – from the Ministry for Digitalisation and the Government IT Centre (CTIE). “The Ministry for Digitalisation was created in December 2018 with the goal of making peoples’ lives easier through digital technology,” says Vera Soares, government adviser at the Ministry for Digitalisation and member of the Cabinet. “When the Ministry for Digitalisation started, we immediately began working with the CTIE on concrete projects.” Luxembourg has had an IT centre since the 1970s, and in 2008 it became the CTIE which responsible for providing most of the IT services needed by ministries and administrations. It is responsible for the operation of the state-owned network and information security,...